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Care Navigator

Job Location


General Summary

The Oregon Chapter of the Alzheimer's Association, the leading nonprofit organization in Alzheimer's health and care, is seeking a Care Navigator to provide education and support to individuals and families facing challenges due to Alzheimer's disease and related dementias.  This position is located in Eugene, Oregon.

Serving as the primary service contact, the Care Navigator assists individuals and families facing challenges due to Alzheimer's disease and related dementias and makes referrals to the Association's national HelpLine. Additional duties include the presentation of education classes and programs and the training and monitoring of volunteer presenters and support group facilitators. All services are provided in accordance with the procedures and protocols adopted by the National Alzheimer's Association.

Essential Job Functions

•   In accordance with Association policies, work directly with people with Alzheimer's disease and their families and caregivers.  Provide recommendations, problem-solving, decision-making support, and general guidance during transitions as well as assisting them in making connections to local services.   
•   Deliver presentations on Alzheimer's disease and related topics, as well as the Association CORE programs and services in a variety of settings.
•   Provide short-term consultation, via telephone or in-office appointment, in a professional and compassionate manner.  Also respond to mail and email inquiries, and assist with information fulfillment activities.
•   Create and distribute quarterly schedule of Alzheimer's Association support groups, classes, activities, events and other programs.
•   Respond to requests for materials, education and trainings and manage office lending library.
•   Under the direction of the Program Director, assist in coordinating a successful community education conference.
•   Provide accurate and timely documentation and follow-up of call interactions and interventions, as required by Chapter guidelines.  Enter appropriate information into computerized national databases and measurement mechanisms.
•   Develop and implement strategies to build community awareness of the Alzheimer's Association as a resource for education and support services.

Minimum Requirements

•   Experienced clinical/counseling skills in listening, assessment, empathy, advocacy, negotiation, referral, and closure
•   Ability to work effectively with volunteers, staff and external contacts to build and maintain successful relationships
•   Ability to prioritize and manage multiple tasks with potentially shifting priorities
•   Ability to communicate effectively in person, in writing and electronically to a variety of audiences
•   Ability to analyze information, recognize need for direction/supervision, and make timely, appropriate decisions in areas of responsibility
•   High level of confidentiality, integrity, diplomacy and initiative

•   Master's Degree in social work, gerontology, psychology, counseling or related field is required. Preference will be given to candidates with LSW, LCSW, RN, LPN or IL licensure
•   Working knowledge of the healthcare and long-term care industry, and social services including Medicare, Medicaid
•   Three-five years of experience in a healthcare setting, preferably in geriatrics or mental health with expertise in dementia
•   Experience delivering educational presentations and speaking to the public
•   Bilingual skills (Spanish) preferred

APPLICATION INFORMATION - DEADLINE:  August 3, 2012.  Late applications will not be accepted.

A full application packet can be obtained from

Send your resume and cover letter:

  • by email:

  • by mail:
    Send resume to:
    Alzheimer's Association, Oregon
    1650 Northwest Naito Parkway
    Suite 190
    Portland, OR 97209

If apply ing by e-mail, please attach your resume and cover letter as Microsoft Word documents, or include both within the text of your e-mail message.

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.




Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research.