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e-CRM Applications Specialist

Job Location

IL

General Summary

The National Office located in downtown Chicago is seeking an individual for the e-CRM Applications Specialist. This position supports the technical administration of Association e-fundraising, e-marketing and e-commerce applications and participates in the implementation and management of projects relating to e-CRM systems. This individual should have excellent customer service and communication skills.

Essential Job Functions

  • Act as technical administrator for e-CRM applications, including general support to users and trouble shooting, running uploads/downloads and reports, modifying site settings, groups/interests, data coding and user account maintenance.
  •  Create new events and customize templates and online forms. 
  • Support the execution of online campaigns. 
  • Train and support staff on various online fundraising tools. Develop presentations and training materials as appropriate. 
  • Support the execution of online campaigns
  • Collaborate with data management team to ensure quality assurance of data synch with fundraising systems and other applications.
  • Generate reports and analyze results of online marketing and fundraising efforts.

Minimum Requirements

  • Bachelor's degree in Business Administration or Computer Science or equivalent work experience.
  • Experience in implementing and supporting large scale/enterprise systems.
  • Experience in implementing, administrating and supporting e-CRM applications.

         Click here to apply online (preferred method))

  • Or mail resume and cover letter to:

    Send resume to:
    Alzheimer's Association, National Office
    225 N. Michigan Ave, Suite 1700
    Chicago, IL 60601

    We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.

     

     

     

    Alzheimer's Association

    Our vision is a world without Alzheimer's
    Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.