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e-CRM Applications Specialist

Job Location

IL

General Summary

The National Office located in downtown Chicago is seeking an individual for the e-CRM Applications Specialist. This position supports the technical administration of Association e-fundraising, e-marketing and e-commerce applications and participates in the implementation and management of projects relating to e-CRM systems. This individual should have excellent customer service and communication skills.

Essential Job Functions

  • Act as technical administrator for e-CRM applications, including general support to users and trouble shooting, running uploads/downloads and reports, modifying site settings, groups/interests, data coding and user account maintenance.
  •  Create new events and customize templates and online forms. 
  • Support the execution of online campaigns. 
  • Train and support staff on various online fundraising tools. Develop presentations and training materials as appropriate. 
  • Support the execution of online campaigns
  • Collaborate with data management team to ensure quality assurance of data synch with fundraising systems and other applications.
  • Generate reports and analyze results of online marketing and fundraising efforts.

Minimum Requirements

  • Bachelor's degree in Business Administration or Computer Science or equivalent work experience.
  • Experience in implementing and supporting large scale/enterprise systems.
  • Experience in implementing, administrating and supporting e-CRM applications.

         Click here to apply online (preferred method))

  • Or mail resume and cover letter to:

    Send resume to:
    Alzheimer's Association, National Office
    225 N. Michigan Ave, Suite 1700
    Chicago, IL 60601

    We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.

     

     

     

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    Alzheimer's Association

    Our vision is a world without Alzheimer's
    Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.