The Program Assistant supports and assists key staff across multiple programs and services for persons with Alzheimer's disease and their families and caregivers. Programs supported include caregiver support groups, education and conferences.
Duties include administrative support and preparing and maintaining large amounts of written materials, electronic information and program data. The Program Assistant also provides customer service and assists support group facilitators.
This position is located at our Western & Central Washington National Chapter office in Seattle, WA
Essential Job Functions
Support day-to-day operations, including: - Maintain support group records and program data - Fulfill support group facilitator and attendee resource requests - Communicate with support group facilitators and provide customer service Produce, edit, maintain and assemble documents, including: - General correspondence and emails - Training and procedural materials - Letters and mailings to support group facilitators Assist with production and distribution of monthly facilitator resource packets: - Literature research - Writing and editing of cover letters - Copying/organizing materials, collating and mailing - Organize volunteer involvement with monthly packet (with help of Volunteer Coordinator) Coordinate, schedule and assist with support and outreach efforts: - Craft and update promotional materials including: press releases, PSAs and flyers - Research/update outreach contacts - Distribution/organization of information and promotional activities - Produce and track mailings Assist with regional and community conferences, education and special projects as needed: - Proofread/edit promotional materials for regional and community conferences - Assist Conference Manager with administrative tasks leading up to conference(s) - Other duties as assigned Support Program Coordinators and Directors: - Coordinate projects and work flow - Communicate with individuals, agencies and community organizations as needed - Other duties as assigned, including but not limited to participation in chapter and advocacy events.
- Associate's degree with 3 - 4 years administrative experience in a fast-paced environment - Excellent writing and editing skills - Customer-focused attitude and experience - Excellent program management skills, including administrative and database-related skills - Proficiency with MS applications including Word, Excel, PowerPoint and Publisher - Ability to effectively organize, prioritize and schedule multiple priorities and to meet deadlines - Ability to communicate effectively with volunteers, staff and community organizations - Able to manage projects independently and report outcomes effectively - High level of integrity, diplomacy, and initiative - Ability to work effectively with diverse populations - While not a requirement, it is helpful to have access to a reliable vehicle and possess proof of valid driver's license. - Ability to operate a computer and other designated office equipment