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Volunteer Manager

Job Location

Fairfax, VA

General Summary

The Alzheimer's Association is making a difference and so can you!

The Alzheimer's Association is the world's leading voluntary health organization in Alzheimer care, support and research.  We are the largest private funder of Alzheimer research and the premier source of information and support for the more than 5 million Americans with Alzheimer's disease and their 15 million families and caregivers.  The Alzheimer's Association was recently recognized as the # 1 large Best Non Profit to Work For in the Non-Profit Times 50 Best Places to Work for 2012, for the second year in a row.

The National Capital Area Chapter located in Fairfax Virginia is seeking a Volunteer Manager.

The Volunteer Manager supports and serves caregivers, families and persons with dementia by establishing essential interactive relationships within the community.

The Volunteer Manager is responsible for building and strengthening community partnerships to expand opportunities in the Chapter territory, through community outreach for Chapter-wide activities, including but not limited to Programs and Service, Development, Advocacy and Communications.  The volunteer manager is the single key point of contact (POC) for the volunteer pipeline of recruitment through retention in support of chapter-wide activities.

The Volunteer Manager will also be responsible for recruiting, deploying, retaining, recognizing, evaluating, coordinating, and aligning volunteers with the activities and needs of the Chapter, to ensure strategic objectives are met, and to engage community members in the Chapter's mission. 

Essential Job Functions

Community Outreach:

Work cross functionally in the on-going development, implementation, and evaluation of Chapter needs for volunteers throughout the Chapter region.  This will require internal cross-functional collaboration and external outreach to regional volunteer organizations such as county volunteer nonprofits.

Represent the Chapter at public events, local coalitions, network meetings, conferences, workshops and media events.

Identify and integrate community needs with regard to the impact of Alzheimer's disease and translate these findings into volunteer goals.  Present basic knowledge programs in support of community recruitment and awareness activity.  For example:

  • Know the 10 Warning Signs
  • The Basics of Alzheimer's - one hour/two hour programs

Remain qualified, knowledgeable and cross-trained in all major Association programs such as Walks, Trial Match, Medic Alert+Safe Return, all Association common program presentations, and Development Special Events.

Implement and maintain high quality standards for all volunteers' activities to ensure effective delivery of the Association's mission, values, and goals.

Participate with other Chapter staff in general core services presentations, as assigned.

Volunteer Recruitment, Training, and Retention:

Develop and maintain a Volunteer Program, to include all necessary collaterals for managing, tracking and retaining Chapter volunteers.

Seek out and recruit volunteers from a variety of sources such as county volunteer organizations, health care organizations, faith communities, assisted living facilities, colleges and universities, local businesses and presentation sites.

Build a sustainable volunteer core of credentialed and/or qualified individuals who meet the needs of the chapter. 

Circulate volunteer opportunities in appropriate media(s).

Maintain interaction with Chapter staff to monitor and follow-up on the work of interns and volunteers.

Develop and coordinate the delivery of periodic volunteer training and recredentialing.

Using Raiser's Edge for data collection, reporting, and analytics.

Volunteer Processing:

Assure initial volunteer processing is completed, to include reviewing applications, screening applicants, and determining specific skills and/or special interests.

Oversee all aspects of volunteer participation in program-related and specialty outreach functions, such as Physicians Outreach, Support Group Facilitators, Speaker's Bureau, as well as Walks, special events, other fundraising activities, and internal administrative support.

Schedule and deliver all volunteer orientation programs, including Chapter specific orientation, ensuring training and orientation are completed before work begins at the Chapter.

Coordinate with Chapter's HR Manager to ensure background checks are completed for volunteers as necessary.

Align volunteers with appropriate staff/project/duties across all departments.

Manage volunteer appreciation activities.

General Duties:

Report to the Vice President, Programs & Services.  Responsibilities will include ensuring best practices in volunteer activities, identifying volunteer needs across the Chapter, as well as analyzing trends and community impact.

Actively participate as a member of the Chapter Teams to ensure effective integration of mission strategies interdepartmentally.

Maintain accurate contact information, territory demographics, referral resources and opportunities for expansion.

Minimum Requirements

  • B. S. degree in psychology, gerontology, nursing or other human services related field required; MS/MA preferred
  • Minimum two (2) years experience developing and managing a volunteer program in a nonprofit organization
  • Public speaking experience
  • Exceptional communication skills, both written and spoken
  • High level of diplomacy and confidentiality with volunteer information
  • Detail-oriented with solid organizational skills, the ability to prioritize, and manage multiple priorities
  • Professional demeanor, with excellent interpersonal skills and relationship building skills
  • Ensure compliance with Alzheimer's Association guidelines and requirements and applicable laws
  • Proficiency with Microsoft Office Suite required
  • Positive attitude and enthusiasm for the organization's mission and vision
  • Self-starter with the ability to function autonomously and as a team member, with a high regard for accountability and outcomes
  • Must be able to travel outside of normal business hours

For consideration, please send cover letter, resume, and salary requirements to:

Send your resume and cover letter:

  • by email:

  • by mail:
    Send resume to:
    Alzheimer's Association, National Capital Area
    3701 Pender Drive
    Suite 400
    Fairfax, VA 22030

If apply ing by e-mail, please attach your resume and cover letter as Microsoft Word documents, or include both within the text of your e-mail message.

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.




Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research.