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Technical Assistant-Quality Control

Job Location

IL

General Summary

The Technical Assistant of Quality Control ensures the integrity of all data and related donor information is entered into Team Approach at the National Office.         

Essential Job Functions

  • Conduct quality checks on a random sampling of transactions to ensure that the actions identified in the Preparation and Coding stages have been executed correctly in Team Approach.
  • Analyze all assigned batch entry documentation for compliance with business rules.  Advise initiators of violations of business rules prior to performing data entry and assist with corrective measures as necessary.
  • Record and maintain Donor Services accuracy records.
  • Demonstrate thorough knowledge of all business rules and data entry procedures associated with National office and Chapter revenue recording and maintenance of associated donor information.
  • Meet established production quotas and quota entry accuracy thresholds.
  • Create/Enter source codes
  • File Source Code forms
  • Process returned mail and forward to external cage vendor for handling.
  • Confirm Matching Gifts via Web portal
  • Verify all gift adjustment requests
  • Online verification of employee giving

Position is back-up to the Data Preparation position(s) (as needed):

  • Analyze all assigned batches and documentation for compliance with business rules.
  • Verify all information to be entered in the system.
  • Prepare all assigned batches to assure accurate data entry.
  • Analyze all assigned batches and documentation for compliance with business rules.
  • Perform data hygiene/maintenance work for all accounts.
  • Identify Pledge vs. Pledge Payment transactions; prepare and verify open pledges. 
     

Position is back-up for the Coding position (as needed):

  • Prepare batches/items for coding; for each item in the batch.
  • If the necessary code(s) do not exist in Team Approach, referred the item to the Manager, Revenue Support Services or the Supervisor, Revenue Support Services.
     

Position is back up to the Data Entry position(s) (as needed):

  • Perform Team Approach data entry into Batch Detail.
  • Develop and write reports for the Quality Control process
  • Other duties as assigned

Minimum Requirements

  • College degree preferred or equivalent work experience
  • Data entry - 10,000 keystrokes per hour
  • Typing- 50 wpm
  • One year work experience in data processing environment
  • Two year's experience working in a Windows environment with advanced working knowledge of Microsoft Application such as Word and Excel
  • One year experience working in database management system
  • Overtime is expected during the peak volume season which runs from November through January.  NOTE: During this time, paid time off must be pre-approved by the Manager of the department in no more than 1-week increments of time off

Click here to apply online

Or mail resume and cover letter to:

Send resume to:
Alzheimer's Association, National Office
225 N. Michigan Ave, Suite 1700
Chicago, IL 60601

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.

 

 

 

Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.