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Technical Assistant Coding, Donor Services

Job Location

Chicago, IL

General Summary

Technical Assistant Coding, Donor Services will ensure the integrity of all data and related donor information entered into Team Approach at the National Office.

Essential Job Functions

  • Prepare batches/items for coding.
  • Resolve any conflicts in regards to a Pledge or Pledge Payment between the Development and Finance departments on how to treat the item.
  • If the necessary code(s) do not exist in Team Approach, referred the item to the Manager, Revenue Support Services or the Supervisor, Revenue Support Services.
  • Demonstrate thorough knowledge of all business rules and data entry procedures associated with National office and Chapter revenue recording and maintenance of associated donor information.
  • Meet established production quotas and quota entry accuracy thresholds.
  • Maintain numeric filing system for batches. File and box batches for offsite storage. 
  • Process returned mail and update donors information from returned mail.

Position is backup to the Data Preparation position(s).

  • Analyze all assigned batches and documentation for compliance with business rules.
  • Verify all information to be entered in the system.
  • Prepare all assigned batches to assure accurate data entry.
  • Analyze all assigned batches and documentation for compliance with business rules.
  • Perform data hygiene/maintenance work for all accounts.
  • For each item in a batch perform the changes, additions, merges etc as needed:
  • Identify Pledge vs. Pledge Payment transactions; prepare and verify open pledges.

Minimum Requirements

  • High School diploma with previous experience or college degree.
  • Data entry 10,000 keystrokes per hour.
  • Typing 50 wpm
  • One year work experience in data processing environment.
  • Two-years experience working in a Windows environment with working knowledge of Microsoft Application such as Word, Excel and Access.
  • One-year experience working in database management system.


    Overtime is expected during the peak volume season which runs from November through January. NOTE: During this time, paid time off must be pre-approved by the Manager of the department in no more than 1-week increments of time off.

Click here to apply online (preferred method)

Or mail resume and cover letter to:

Send resume to:
Alzheimer's Association, National Office
225 N. Michigan Ave, Suite 1700
Chicago, IL 60601

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.

 

 

 

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Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.