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Technical information for online education programs
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What are the technical requirements to attend an online education program?

In order to attend one of our online education programs, your computer must meet the following minimum requirements:

Windows-based PC users

  • For best performance, use a PC with a dual-core 2.4 GHz processor or faster, and at least 2GB of RAM
  • Windows 7, Vista or XP operating systems
  • Internet Explorer 7.0 or newer, Mozilla Firefox 3.0 or newer, or Google Chrome 5.0 or newer
  • JavaScript or Java must be installed and enabled (You can test this at Java.com.)
  • The latest version of Adobe Flash is needed for on-demand programs. Check your computer here.
  • DSL, cable modem or faster Internet service (we do not recommend using dial-up)
  • Speakers and microphone (optional)

Mac users

  • For best performance, use a Mac with an Intel processor and at least 1 GB RAM
  • Mac OS 10.5 or newer
  • Safari 3.0 or newer, Mozilla Firefox 3.0 or newer, or Google Chrome 5.0 or newer
  • JavaScript or Java must be installed and enabled (You can test this at Java.com.)
  • The latest version of Adobe Flash is needed for on-demand programs. Check your computer here.
  • DSL, cable modem or faster Internet service (we do not recommend using dial-up)
  • Speakers and microphone (optional)

Do you need speakers and a microphone?
For on-demand programs, speakers are required. For the live webinars, they are not required, but are recommended. Most laptops and desktop computers now come equipped with both items. If you do not have these items or do not wish to use your computer's speakers and/or microphone, you have the option of participating via telephone. Each conference has a unique telephone number. If you choose this method, the system will issue you an identification code to sign on. NOTE: The phone number is issued by our vendor and may be a long-distance call.

Do you have to download anything to your computer?
No. You will be asked to run a helper file on your browser to assist the webinar software. We will not install any software or malware on your machine.

Do you have to register in advance?
Yes. Every registrant is issued a unique identifier in order to participate. After registering, you will receive confirmation and reminder emails with the login details.

Do you need an email address to participate?
Yes. This is how you will communicate with our webinar system. If you do not have an email address, you can register for a free email account from Hotmail, Gmail, Yahoo and others.

What happens to the information you provide when registering?
We enter your personal information into our database, which allows us to track demographic information and participation. We will not sell your information to any third-party organization or mailing list.

Do you need to complete the evaluation form that will be emailed to you?
The evaluation is not required, but your participation helps us ensure that we are providing a high quality educational program. Your answers are confidential.


 

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