24/7 Helpline - 1.800.272.3900
The Alzheimer's Association Helpline operates 24 hours a day, seven days a week, in 140 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer’s disease. Call us if you have questions about:
Alzheimer’s disease or memory loss, medications and treatment options, brain health and care options
How the Association can help you
Caregiving tips and respite care options
Services available in your community and referrals
You can also call us for emotional support –– as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you –– all day, every day.
To answer your questions and provide you with online assistance please complete the online help form. For your privacy, this form is secure and confidential. We will respond to you within 24 hours during the week and on the first business day following a weekend or a holiday.
We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Many locations offer specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs.
Care Consultation provides support, solution-focused care planning and referral to community and chapter services for family members who are caring for a person with dementia. This service can be provided over the phone, via e-mail or during an in-office meeting. It is aimed at those care givers who are overwhelmed by stress and exhaustion, have difficulty finding services, are confused about symptoms and care giving and/or face complicated family problems. The service is available to individuals or a family group.
During the consultation, the family member(s) are given direction in deciding what problems need to be addressed in the short-term and how best to do that. Often, there are so many things that families worry about that they become unable to take action, not knowing where to begin. The sheer number of issues overwhelms them. Having someone to listen and help them focus can ease some of the stress and confusion. Once the important concerns have been identified, a care plan is developed with concrete steps for resolving them. Plans may need to be developed at more than one point as the illness progresses and a family member may contact the Chapter several times over a period of months or years to address new issues as they arise.
This service is care consultation, not case management. If the family would benefit from the services of a case manager who can actually do the leg work needed to set up care and go into the home to assess the situation, the counselor can provide referral to those who can provide this service. Use of a case manager does not mean that a Care Consultation planning session would not also be a part of a family’s approach to providing care.
As an example, a family member may call the Helpline with some concerns about how to handle a parent who has been diagnosed with dementia and who lives alone. The family member has noticed that the ill person is losing weight and forgetting to take medication. Several siblings of the caller are in disagreement about the diagnosis; one who lives out of state is insisting that Mom is just fine when he talks to her on the phone. The caller is stressed and angry. The person with dementia is still driving and insisting that she needs no help. The caller, who works full-time and has two young children, may be unable to plan or think clearly, due to the stress of the situation. To further complicate matters, her husband is resentful of the time she is spending worrying about all of this and is insisting that she back off and let her sister handle her mother by herself. This would very likely be a situation that called for a more in-depth discussion and assistance with planning.
Care Consultation is available in all our chapter offices, located throughout Colorado. For further information, call the Helpline at 1-800-272-3900.
The Alzheimer’s Association message boards and chat rooms provide an online community for persons with Alzheimer's, caregivers and care providers. Our message boards have thousands of registered members from around the United States and thousands more who refer to the stories and information that is available 24 hours a day.
The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here to view publications.
We also maintain a variety of educational materials (brochures, videos, audiotapes and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.
Sign up for our quarterly newsletter or monthly eNews.
We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.
We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs.
Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.
Alzheimer's disease and related dementias can cause a person to act in different and unpredictable ways. Some individuals with Alzheimer's become anxious or aggressive. Others repeat certain questions and gestures. Many misinterpret what they see or hear.
These types of reactions can lead to misunderstanding, frustration and tension, particularly between the person with dementia and the caregiver. It is important to understand that the person is not acting that way on purpose.
Enroll individuals with Alzheimer's or dementia into MedicAlert + Safe Return
In a move to significantly improve the safety of individuals with Alzheimer’s, the Alzheimer’s Association and the MedicAlert Foundation have created an alliance to bring you MedicAlert® + Alzheimer’s Association Safe Return®.
MedicAlert + Safe Return offers you the best of both worlds:
* Assistance when a person wanders or is lost
* Access to vital medical information in the time of need
For families caring for people with Alzheimer's, holidays can be stressful.
Alzheimer's Association Comfort Zone™ is a location management system designed specifically with Alzheimer’s in mind. It combines the latest technology with endless flexibility.
Comfort Zone is a comprehensive web-based location management service, allowing families to remotely monitor a person with Alzheimer's, set up safety zones and receive alerts when a person has traveled beyond a pre-set zone. Comfort Zones allows you to change devices and plans as a person’s disease progresses and your monitoring needs change. If you do change devices, you can continue to use one simple web application and keep all your zone and alert settings.
Comfort Zone affords the entire family peace of mind while individuals with Alzheimer's can enjoy the emotional security of familiar routines and surroundings. It provides:
Flexibility and Choice
A 24/7 call center
A monthly plan that comes with Medic Alert + Safe Return
It allows multiple family members to check in on a person with Alzheimer's or other Dementia’s – from across town or across the country
For more information, call 1-877-259-4850 or go to our website: www.alz.org/comfortzone
Local resources and referrals
We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.
For more information, please contact us:
By phone: 1.800.272.3900
Alzheimer's Early Detection Alliance (AEDA)
The Alzheimer's Association has formed the Alzheimer's Early Detection Alliance (AEDA) to help educate everyone about the warning signs of Alzheimer's, the importance of early detection, and the resources available to help them. The Alzheimer's Association is inviting companies and organizations to be part of the AEDA and help us spread the word as widely as possible.
10 Warning Signs
Memory loss that disrupts daily life is not a typical part of aging. It may be a symptom of Alzheimer's, a fatal brain disease that causes a slow decline in memory, thinking and reasoning skills. There are 10 warning signs of Alzheimer's disease. Along with the advice of a doctor, these signs are critical to detecting Alzheimer's. Every individual may experience one or more of these signs in different degrees. If you notice any of them, please see a doctor.
If you have more questions about the symptoms of Alzheimer's, call us anytime at 1.800.272.3900.