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About professional training

The Alzheimer's Association is committed to helping professionals improve their knowledge and skills, build stronger teams and deliver better care to people with dementia and their families. Our training and education programs are geared to professionals working in both community-based and residential care settings.

Our programs and meetings have been attended by activity professionals, administrators, nurses, occupational therapists, physical therapists, social workers and staff trainers. Many of our programs offer CEUs.

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Training programs

Professional training is available in each of our branches.
For training in your area, contact:

Richmond Mary Ann Johnson

Merle Kahn

Fredericksburg Lori Myers

Middle Peninsula /
Northern Neck

Ellie Galloway

Tri-Cities Cindy Hamlin

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The Alzheimer's Association Greater Richmond Chapter has been approved by the Department of Social Services to provide training required by 22 VAC 40-72-1120 of the Standards for Licensed Assisted Living Facilities.

4-Hour Dementia Specific Training

This training is offered to professional caregivers and meets the requirements set by the Department of Social Services for persons working in special care units. The fee is $30 per person (non-refundable). Please contact the appropriate branch office for registration information. A minimum of 10 is required for an in-house training. Certificates of Attendance will be sent upon completion of training and payment. The training covers: Dementia: What Is It?, Communication, Behavior, and Environment & Safety. The following is a list of our upcoming training sessions.


The following 2016 training will be held from 12:30 pm - 4:30 pm at Markel Plaza Building, 4600 Cox Road, Salon A, Glen Allen, VA 23060. Cost is $30 per person. Call 967-2580 or e-mail fran.foster@alz.org to register.
Click here for 2016 registration form.

February 10, 2016
April 14, 2016
June 9, 2016
August 11, 2016
October 13, 2016
December 8, 2016


The following 2016 training will be held from 12:00 pm - 4:00 pm at Gillfield Baptist Church, 209 Perry Street,  Petersburg, VA 23803. Cost is $30 per person. Call 804-526-2359 or e-mail 
chamlin@alz.org to register.
Click here for registration form.

January 14, 2016
March 17, 2016
May 19, 2016
July 21, 2016
September 15, 2016
November 17, 2016


The following 2016 training will be held from 8:30 am - 12:30 pm at Scott Insurance Services, 2115 Lafayette Blvd., Fredericksburg, VA 22408. Cost is $30 per person. To register, call 540-370-0835 or e-mail lori.myers@alz.org
Click here for registration form.

February 4, 2016
April 7, 2016
June 2, 2016
August 4, 2016
October 6, 2016
December 1, 2016

Middle Peninsula /
Northern Neck

No 2016 training scheduled at this time.

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Building Your Skills for Dementia Care: A Person Centered Approach

The Alzheimer's Association is offering new training. Building Your Skills for Dementia Care: A Person Centered Approach is a 22-hour modular training. You may design your own training by choosing any combination of modules that you would like for your staff. This training replaces the 12-Hour Person Centered Care Training and meets the training requirements of the Virginia Department of Social Services.

You may choose to have training in three half days of 4 hours each or you may choose to sign an annual contract and the Assocation will provide a training once a month. These are just two examples of how you can offer dementia training to your staff. We are willing to offer this training in a manner that is appropriate for your staff. The cost of the training is $100.00 per hour and you may have as many staff as possible training in these sessions.

Listed below are the modular options and the time that is required for each module:

Coping with Stress 1 Hour
Dementia: What Is It? 1½ Hrs
Dementia Basics 1 Hour
Communication 1½ Hrs
Improving Communication 1 Hour
Understanding Behavioral Changes 1½ Hrs
Understanding Behavior 1 Hour
Aggressive Behavior 1½ Hrs
Communication and Behavior 1½ Hrs
Bathing Made Simple 1½ Hrs
Easy as Pie: Activities: Why and How? 1½ Hrs
Making Connections 1½ Hrs
Reducing Pain 1½ Hrs
Enhancing Mealtime 1½ Hrs
Enhancing Mealtime & Providing Nutrition 1½ Hrs
Nutrition: It's More than a Meal 1 Hour
Understanding Wandering 1½ Hrs
Reducing Risk of Falls 1½ Hrs
Promoting Restraint-Free Care 1 Hour
Environment and Safety 1 Hour
Late Stage Care 1 Hour
Bridging the Communication Gap Between Staff & Family 1 Hour
Depression and Dementia 1 Hour
Dementia and Emergency Situations 1½ Hrs

End of Life Care - Topics Below:
Communication & Advance Planning
Addressing Symptoms
Emotional & Spiritual Support


1 Hour Ea.

If you would like to schedule a training program in your facility, please contact Merle Kahn at 804-967-2575 or e-mail merle.kahn@alz.org.

Building Your Skills: A Person Centered Approach

Richmond Area
This course is offered as a 12-hour 2-part series and the cost to attend is $50 per person which includes lunch each day for the series. Registration is required. Certificates of Attendance will be issued upon completion of training and receipt of payment.  Next training will be held at Markel Building, 4600 Cox Road, Glen Allen, VA 23060 on the following dates.  Next training TBA.



Clergy Conference
Holding Them Close:  Providing Spiritual Care for People with Dementia and Their Caregivers

Conference will highlight:

  • What is normal aging and the signs of Alzheimer's and related dementia diseases
  • How dementia diseases affect people and their care partners
  • Offering Spiritual support to the person with a dementia disease and the care partner
  • Getting involved with a residential community and offering support to those diagnosed with dementia
  • Beginning a respite program in your church lessons learned for success
  • Putting feet to service to those with dementia and their care partners

Next Clergy Conference TBA.

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Memories in the Making and More for Professional Care Providers
Expression through art gives those struggling with memory loss a way to tell their stories. Even when words are no longer possible, they can express their feelings in the language of paint, music, or dance. Studies show that art activities reduce anxiety, stress and depression while improving motor skills, attention and focus. With our Memories in the Making Workshop, professional care providers will learn to facilitate an art program for people with dementia. It will include practical tips and interactive activities.   Next Workshop TBA.


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Social Workers Workshop
Rappahannock Westminster-Canterbury, 132 Lancaster Drive, Irvington, VA 22480.  Lunch will be provided.  To register, please contact Ellie Galloway at 804-695-9382 or e-mail egalloway@alz.org.  Will be held on the following date:

  • May 17, 2016, 9:30 am - 2:30 pm


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Two Old Folks on the Road
Looking at Alzheimer's and Dementia Disease Through the Eyes of the Person with Dementia
Caring for a person diagnosed with a dementia disease can be extremely stressful for the family as well as the professionals that care for him/her. Often we forget that the person still has feelings and emotions. This program will train professionals through the eyes of the person/persons diagnosed with a dementia disease and how to listen for the feelings and emotions as care is provided. The two old ladies may be two friends talking about the facility staff or they may be a daughter and her mother. We will be talking about bridging the communication gap between staff and family and about aggressive behavior.

This program will use a training program that is approved by the VA Department of Social Services. The emphasis of this is to allow the care professionals to understand how these feelings and emotions should be addressed. Contact Merle Kahn, Program Assistant, at 804-967-2575 or e-mail mkahn@alz.org for more information. No program scheduled at this time.

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Three Old Folks on a Bench
Looking at Alzheimer's and Dementia Disease Through the Eyes of the Person with Dementia
This workshop presents information and training from the perspective of a person diagnosed with dementia disease, a caregiver and an aging adult. As the three old folks have a conversation, they will interact with the audience. You will also experience virtually living with aging and cognitive issues. There is no charge but registration is required. Contact Merle Kahn at 804-967-2575 or e-mail mkahn@alz.org for more information. No program scheduled at this time.

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24-Hour Activities Training Program for Activity Coordinators

This training is designed to provide instruction for activity coordinators who provide services to residents/participants with dementia in assisted living facilities or adult day care centers. Activity coordinators for special care units can meet requirements in section 22 VAC 40-72-1100 G 5 of the Standards for Licensed Assisted Living Facilities (40-hours of training in adult group activities/recognizing and assessing activity needs to residents) by completing this 24-hour program, the first 11 hours of "Building Your Skills for Dementia Care: A Person Centered Approach" training offered by the Alzheimer's Association and a 5-hour pre-requisite assignment. The 5-hour prerequisite asignment is required of all training participants and will be sent to participants upon registration. The assignment must be completed and brought to the first day of training or the participant will not be allowed to attend. There will be no exceptions. Cost is $50 per person for 24-hour activities training and lunch each day. This program is presented by the Alzheimer's Association and Virginia Department of Social Services, Division of Licensing Programs.   Next training TBA.



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In-Service Training

The Alzheimer's Association can also provide in-service training for your staff on the following topics:

  • An overview of Alzheimer's and related dementia diseases
  • Activities Overview
  • Communication
  • Bathing
  • Behaviors
  • Eating
  • Dressing
  • End Stage Issues
  • Safety and Environment

If you are interested in having the Alzheimer's Association provide an in-service for your facility, please contact Merle Kahn at 804-967-2575 or e-mail merle.kahn@alz.org.

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Web-based training programs

CARES: A Dementia Caregiving Approach

This affordable, Web-based program has six one-hour training modules that are geared primarily to direct care workers, particularly nursing assistants. Each module uses text and streaming video to illustrate how to best care for people with dementia living in residential care settings. Topics include:

  • Clara Jones and her Care Team
  • Introduction to Dementia
  • Understanding Behavior as Communication
  • Making a Connection with the Resident
  • Eating Well
  • Recognizing Pain

For a description of the modules, pricing plans and a free demo, go to http://www.caresprogram.com/

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Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.