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Helping You
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The Alzheimer’s Association is here to help.

Helpline
Care consultation
Support groups
Message boards

Publications
Newsletter
Education programs
Professional training
Multilingual information

MedicAlert + Safe Return®
Local resources and referrals
Clinical trials index

Helpline

Call anytime, anywhere. 800.272.3900

If you are worried about memory loss, need to navigate care plan options or just want someone to talk to, the Alzheimer’s Association Helpline is a free, 24/7 resource available to you. We provide reliable information and support to all those who need assistance - people with memory loss, caregivers, health care professionals and the public. You can register for any of our programs and services and gain access to our Resource Guides and publications. While we cannot give a diagnosis over the phone, we are happy to help determine needs and next steps. Staffed by trained specialists, previous caregivers and social workers, we are here for you. Call us toll-free anytime day or night at 800.272.3900.

Our highly trained and knowledgeable staff can help you with:
• Understanding memory loss, dementia and Alzheimer's
• Medications and other treatment options
• General information about aging and brain health
• Skills to provide quality care and to find the best care from professionals
• Legal, financial and living-arrangement decisions

Our 24/7 Helpline also features:
• Confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on issues families face every day
• Help in a caller's preferred language using our translation service that features over 170 languages and dialects
• Referrals to local community programs, services and ongoing support

You can also call us for emotional support, as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you – all day, every day.

E-mail help

If you prefer, send us a message at amanda.janz@alz.org. We check e-mail daily and will respond to your inquiry within two business days.

Care consultation

Care Consultation provides specific, in-depth information about Alzheimer’s disease and its impact on the family system. The Care Consultant will work with families to:

  • Develop a plan of care to manage the needs of the person with dementia and/or the caregiver
  • Provide one-on-one education about the disease process
  • Assess the functional status of the individual with dementia
  • Provide information and resources to assist with legal, financial, and social security issues
  • Provide information about Medicare or Medicaid
  • Identify and clarify roles and responsibilities of caregiving
  • Identify community resources to provide in-home services and assist the caregiver
  • Identify resources to assist with prescription costs
  • Assist the caregiver with developing positive caregiving approaches to manage crisis situation

Office or in-home visits by a Care Consultant are available in the Indianapolis and Fort Wayne areas.
Phone consultations can be given throughout the Greater Indiana Chapter.

For more information about Care Consultation or to make a referral, contact the Alzheimer's Association toll-free at 800-272-3900. 

Support groups

We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Many locations offer specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs.

Support group listing.

Message boards

The Alzheimer’s Association message boards and chat rooms provide an online community for persons with Alzheimer's, caregivers and care providers. Our message boards have thousands of registered members from around the United States and thousands more who refer to the stories and information that is available 24 hours a day.

Join the Alzheimer’s Association online community.

Publications

The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.

We also maintain a variety of educational materials (brochures, videos, audiotapes and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us toll-free at 800-272-3900.

Multilingual information

Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.

MedicAlert + Safe Return®

MedicAlert + Safe Return® is a nationwide identification program designed to identify, locate, return and provide pertinent medical information for individuals with Alzheimer's disease who wander. Assistance is available 24 hours a day, 365 days a year. If an enrollee is missing, one phone call immediately activates a community support network to help reunite the lost person with his or her caregiver.

Learn more about MedicAlert + Safe Return.

Local resources and referrals

We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.

For more information, please contact us:

By phone: 800-272-3900
By e-mail: amanda.janz@alz.org

Clinical Trials

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Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.