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The Alzheimer’s Association is here to help.

24-Hour Helpline: 800.272.3900

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essentiALZ
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Helpline

Call anytime, anywhere. 800.272.3900

If you are worried about memory loss, need to navigate care plan options or just want someone to talk to, the Alzheimer’s Association Helpline is a free, 24/7 resource available to you. We provide reliable information and support to all those who need assistance - people with memory loss, caregivers, health care professionals and the public. You can register for any of our programs and services and gain access to our Resource Guides and publications. While we cannot give a diagnosis over the phone, we are happy to help determine needs and next steps. Staffed by trained specialists, previous caregivers and social workers, we are here for you. Call us toll-free anytime day or night at 800.272.3900.

Our highly trained and knowledgeable staff can help you with:
• Understanding memory loss, dementia and Alzheimer's
• Medications and other treatment options
• General information about aging and brain health
• Skills to provide quality care and to find the best care from professionals
• Legal, financial and living-arrangement decisions

Our 24/7 Helpline also features:
• Confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on issues families face every day
• Help in a caller's preferred language using our translation service that features more than 200 languages and dialects
• Referrals to local community programs, services and ongoing support

You can also call us for emotional support, as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you – all day, every day.

E-mail help

If you prefer, send us a message at abaucom@alz.org. We check e-mail daily and will respond to your inquiry within two business days.

Multilingual information

Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.


 

Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.