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MedicAlert® + Safe Return®
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MedicAlert® + Alzheimer’s Association Safe Return® is a 24-hour nationwide emergency response service for individuals with Alzheimer's or a related dementia who wander or have a medical emergency. We provide 24-hour assistance, no matter when or where the person is reported missing. The service provides assistance when a person wanders or is lost, and access to vital medical information in the time of need.

How MedicAlert® + Safe Return® works

If an individual with Alzheimer's or a related dementia wanders and becomes lost, caregivers can call the 24-hour emergency response line (1.800.625.3780) to report it.   A community support network will be activated, including local Alzheimer Association chapters and law enforcement agencies, to help reunite the person who wandered with the caregiver or a family member. With this service, critical medical information will be provided to emergency responders when needed.  If a citizen or emergency personnel finds the person with dementia, they can call the toll-free number listed on person's MedicAlert + Safe Return ID jewelry. MedicAlert + Safe Return will notify the listed contacts, making sure the person is returned home.

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Benefits of MedicAlert® + Safe Return® membership

  • Provides you peace of mind 
  • Provides vital medical information to emergency responders 
  • Live 24-hour emergency response service for wandering and medical emergencies 
  • 24-hour family notification service 
  • 24-hour care consultation services provided by master's level counselors


MedicAlert® + Safe Return® enrollment package

MedicAlert + Safe Return provide an ID bracelet or pendant to be worn by the individual with dementia.

$55 + $7 shipping and handling, you receive an enrollment package including:

  • Member's ID jewelry with personalized information and MedicAlert + Safe Return's 24-hour emergency toll-free number 
  • Personalized emergency wallet card 
  • 24-hour emergency response service 
  • Personal health record (PHR) 
  • Six Steps to a Safe Return magnet


(Optional) Add $35 for caregiver ID jewelry and membership

  • Membership includes everything listed above 
  • The caregiver wears this worldwide-recognized ID jewelry to alert others that he or she provides care for a MedicAlert + Safe Return member, in case of an emergency


$35 annual renewal fee

An annual fee of $35 will be due after the first year for each membership.

There are four easy ways to join MedicAlert + Safe Return:

1. Online:

2. Call: 1.888.572.8566

3. Mail: Complete and mail in the enrollment form.
Enrollment Form: English | Spanish/Español | Chinese

Completed enrollment form and photos can be mailed to:
MedicAlert + Alzheimer's Association Safe Return
2323 Colorado Blvd.
Turlock, CA 95380

4. Fax: Registration form to 1.800.863.3429


Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.