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Helping You
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The Alzheimer’s Association is here to help.

24-hr Helpline
: 1.800.272.3900
Email:  or use our contact form here.

Our Mission

To eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through promotion of brain health.  




24-Hour Helpline
Care Consultation
Caregiver Support
Group Program
Early Stage Services
MedicAlert® +
Alzheimer's Association
Safe Return®
Cultural Arts Programs
Diversity & Outreach
Education & Training
Nursing Home & Residential Care
Medical and Healthcare Professional Outreach
Speakers Bureau
Support Group Leader Training
Find Local Resources
Alzheimer's Association Trialmatch™
Autopsy / Brain Donation
Home Delivered Meals
Special Assistance Funds
Support Groups
Volunteer Services


For Professionals

ADvancing Care
Care ADvocate
Easing the Transition:
Moving Your Relative
to a Nursing Home
Making Home Care
Work For You
Family Caregiver Guide
(pt.1, pt.2, pt.3, pt.4)
50-hour Dementia Care
Training for Professionals

24-Hour Helpline

1-800-272-3900 Email us by using our contact form or

Call us if you have questions about:

  • Alzheimer’s disease or memory loss, medications and treatment options, brain health and care options
  • How the Association can help you
  • Caregiving tips and respite care options
  • Services available in your community and referrals

The Helpline is available around the clock, 365 days a year. Calls are answered by staff and specially trained volunteers who offer information, referrals and support to family members, professional caregivers, and people with dementia. Translation services are available in 200 languages. The Helpline responds to over 800 calls per month.

You can also call us for emotional support –– as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you –– all day, every day.

Care Consultation Services

Our social workers provide care consultation, an in-depth, personalized service for individuals and families facing the decisions and challenges associated with Alzheimer’s disease and other dementias. Our professional social workers address each family’s unique concerns to develop a care plan. Social workers can meet, by appointment, in person in Manhattan, Brooklyn, and Queens, or by phone and email.

Caregiver Support Group Program

The Alzheimer’s Association, New York City Chapter offers support groups in many community settings at no charge. Before joining a group we recommend that you:

Attend an Understanding Dementia Meeting at the Chapter Office. Contact our 24-hour Helpline at 800-272-3900 to register for the meeting. Call the support group leader and schedule a personal interview. An interview gives you the opportunity to ask questions and determine if the group is right for you. Select only one group and attend 3 meetings before you decide if it is the right group for you.

Over 130 support groups for caregivers provide a consistent and caring place for group members to discuss the challenges of caregiving, share their feelings, and find emotional support. Group members also exchange information and educate themselves about dementia.
For more information, please visit the Caregiver Support Group Program website.


The Annual Early-Stage Memory Disorders Forum for Caregivers and Professionals
Provides attendees with information and education about the special needs of people with MCI and early-stage dementias.

The Alzheimer’s Association, New York City Chapter Interfaith Conference for Clergy
Held annually to help communities of faith and their leaders increase awareness and meet the needs of the growing number of congregants affected by AD and other dementias.

The Chapter Annual Meeting
Held annually to update the community on progress in Alzheimer’s research, the meeting hosts a panel of leading scientists and clinicians, who present their work to members of the scientific community, persons with dementia, family members, caregivers and dementia care professionals.

Cultural Arts Programs (connect2culture®)

The Chapter is proud to collaborate with premier art institutions in New York City including The Museum of Modern Art, The Metropolitan Museum of Art, The American Museum of Folk Art, The Studio Museum of Harlem, and The Rubin Museum to create outstanding programs for people with dementia and their family and professional caregivers. Our Greet Art program orients caregivers to the museum experience so they will feel comfortable bringing people with dementia for a visit. We look forward to expanding this program to include a full range of cultural venues including botanical gardens, zoos, and additional museums.

For more information, please visit the connect2culture® website.

Early Stage Services

Programs and services for those in the early stage of the disease or caring for someone who is. The services include care consultation for families and opportunities to participate in programs in our Harry and Jeanette Weinberg Early Stage Center.

For more information, please visit the Early Stage Services website.

Education & Training

Our training and education programs help you understand and navigate the challenges of Alzheimer’s disease and caregiving. We provide knowledge and skills to help you more successfully care for someone with dementia and take care of yourself. The following is a sampling of programs:

For a complete listing of our upcoming meetings please visit our education meeting website.


Our experienced training staff offers programs to sensitize professionals and para-professionals to the special needs of people with dementia and their families. We offer individualized training to providers of home care as well as staff of adult day care programs, nursing homes, assisted living residences, social service agencies, pastoral ministries, and others.

Dementia Care Training for Professional Caregivers - A six-week, nationally recognized program that specifically aims to help direct care workers provide the highest quality of care to persons with dementia. To enroll, please call our 24-hour Helpline at 800-272-3900.

Support Group Leaders Training - An opportunity for health care professionals and former caregivers to learn how to lead caregiver or early stage groups. For more information, please contact Sharon Shaw at 646-744-2932.

Family Caregiver Workshops - A ten-hour, interactive program designed to improve the quality of life of a family caregiver and the person with dementia. Topics covered include: Understanding Dementia, Effective Communication Strategies, All Behaviors Have Meaning, Safety in the Home, Caring for the Caregiver, and Designing Strength-Based Activities. For more information, please contact our helpline at 800-272-3900.

Emergency & Special Assistance Funds / The Minna and Jack M. Pollock Respite Fund

These funds offer financial aid designed to assist caregiving families to access respite services for brief periods of time, or to provide relief when there is an emergency.

For more information please call our 24-hour Helpline at 800-272-3900

Find Local Resources

The New York City Chapter provides an online tool for listings of services including diagnostic centers, home care agencies, adult day care programs, hospice, free legal services, and respite services.

Learn more.

Home Delivered Meals

Through a partnership with God’s Love We Deliver, nutritious meals are delivered to the homes of people with dementia who, because of their illness, cannot shop or cook for themselves. Caregivers of people with dementia are also eligible for service.

For more information please call our 24-hour Helpline at 800-272-3900

MedicAlert® + Alzheimer's Association Safe Return®

Everyone with dementia is at risk for wandering. Our MedicAlert® Foundation + Alzheimer’s Association Safe Return® program provides a safety net for your family member and for you in the event someone is missing or found. Our 24-hour nationwide emergency response service provides assistance in finding people who have wandered locally or far from home, or who have a medical emergency.

For more information, please visit the MedicAlert + Safe Return website.

Nursing Home and Residential Care Initiative

This initiative works to minimize the trauma of placement for patients, ease the transition for families, and train/support the staff. The program aims to improve treatment of residents through changing the culture of care in nursing homes and other residential facilities.


Diversity & Outreach
Diversity and outreach efforts are designed to extend Chapter programs and services, including education, information, training, referrals, support, advocacy and volunteerism to ethnically diverse populations. The Chapter has created linguistically appropriate informational materials and offers educational sessions to community members and professionals in Spanish and Chinese. The African-American, Chinese and Latino Outreach programs seek to meet the specific needs of these communities by increasing awareness of, and participation in, our programs and services.

Medical and Healthcare Professional Outreach
The Medical and Healthcare Professional Outreach program informs physicians and their office staff about the services of the Alzheimer’s Association, New York City Chapter to facilitate referrals of persons with dementia and their caregivers to the Association. Prescription for Care, a useful “Rx” pad, provides information about our core support and education services—all free and non-medical—to supplement a physician care plan.

For more information, please visit the Medical and Healthcare Professional Outreach website.

Public Policy & Advocacy

Through analysis of issues and grassroots advocacy efforts, the Chapter address federal, state, and local government legislative, regulatory, and policy initiatives.

For more information, please visit the Public Policy & Advocacy website.

Speakers Bureau

Trained volunteers are available to provide presentations on Alzheimer’s disease and the Alzheimer’s Association to audiences including community organizations, corporations, senior centers, clubs, congregations, schools and others.

To submit a request, please click here.

For more information, please visit the Speakers Bureau website.

Support Groups

The Alzheimer’s Association, New York City Chapter sponsors support groups for caregivers and people in the early stages of Alzheimer’s disease at many locations and at no charge.

Learn More.

Volunteer Services

Over 500 individuals volunteer their time to support the Chapter’s work including: Support Group Leadership, Helpline, Speakers Bureau (English, Spanish, Chinese), Advocacy and Translation Services.

For more information, please visit the Volunteer Services website.

Alzheimer's Association Trialmatch™

TrialMatch is a free service that makes it easy for people with Alzheimer’s, caregivers, families and physicians to locate clinical trials based on personal criteria (diagnosis, stage of disease) and location. Visit for more information.

Autopsy / Brain Donation

The Chapter provides information to families who are considering autopsy for the confirmation of the Alzheimer's diagnosis. Information on brain donation programs is also available.


Our free programs are made possible by the generous support of our donors.


Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.