If an individual with Alzheimer's or a related dementia wanders and becomes lost, caregivers can call the emergency response line (1.800.625.3780) to report it. A community support network will be activated, including local Association chapters and law enforcement agencies, to help reunite the family member or caregiver with the person who wandered.

If a citizen or emergency personnel finds the member, they can call the toll-free number listed on the member's ID jewelry. MedicAlert + Safe Return will notify the member's listed contacts, making sure the person is returned home.

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