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Employment
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The Alzheimer's Association Houston & Southeast Texas Chapter is accepting resumes for the following positions:

  • Family Services Manager
  • Healthcare Outreach Specialist
  • Care Consultant (Full Time)
  • Marketing/Communications/ PR Intern (Part Time, Unpaid)


Family Services Manager

Full time

Reports To:   
Program Officer

Supervises:   None

Date Last Reviewed: February 2017

Position Purpose:
The Family Services Manager will report to the Chief Program Officer and supervise staff and volunteers to ensure ongoing local programming excellence. They will conduct program evaluation and needs assessments. The Family Services Manager will build relationships with local and state organizations to provide support and leadership in the community. They will assist in the generation of revenue opportunities and support all Association fundraising events including Walk to End Alzheimer's, and The Longest Day. This position also provides training and coaching to interns, staff, and volunteers when appropriate.

Essential Job Functions:
• Manage staff/volunteers to deliver care consultation services for families in person, by telephone, or e-mail.
• Collaborate with the chapter's volunteer manager to identify, screen and train support group facilitators.
• Provide administrative direction and support to ensure effective operations of Support groups.
• Assure the maintenance of confidential records for family services.
• Track and report statistical data from the provision of services through any grant agencies
• Supervise Helpline staff/volunteers and Program Assistant
• Ensure the Front reception area and Helpline are adequately staffed
• Conduct education and training programs as needed.
• Provide leadership and/or support as needed for special events, conferences, etc. sponsored by the programs and services department.
• Represent the Alzheimer's Association at community events as needed. Occasional weekend and/or evening events or services will be required

Minimum Education Requirements:
• Bachelor’s degree in public health or a related field required 
• Master’s degree preferred
• 3 -5 years working in the public health or nonprofit field
• Supervisory experience in a healthcare or non-profit setting a plus

Knowledge and Skills:

• Strong interpersonal skills and proven success in managing volunteers.
• Excellent organizational skills with strong attention to detail.
• Strong time management skills and ability to multitask.
• Ability to work with all levels of internal staff, outside clients, volunteers, and donors.
• Excellent oral and written communication skills.
• Knowledge of the health care system.
• Professional attitude and appearance.
• Computer proficiency in Microsoft Office and agency data collection systems.


Equipment Used:
• Personal computer
• Telephone
• Calculator
• Fax machine
• Copier
• Audiovisual Equipment

Physical and Mental Requirements:
• Good vision and hearing (corrected)
• Ability to type on a keyboard
• Ability to work under pressure
• Must be able to lift or move 25 pounds

Other:
• Must be able to work a flexible schedule, including some nights and weekends
• Must have reliable transportation
• Must have valid Texas Driver’s License

This position description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.

 

SUBMIT RESUMES TO:  To apply, please send your resume, cover letter to Ann Marie McDonald at amcdonald1@alz.org with the position title as the subject line or mail your cover letter and resume as follows
Attn: Ann Marie McDonald
Alzheimer's Association, Houston & Southeast Texas
6055 S Loop East at Long Drive
Houston, TX 77087

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Healthcare Outreach Specialist

Full time

Reports To:   
Program Officer

Supervises:   Interns/Volunteers

Date Last Reviewed: January 2017

Position Purpose:
This position is responsible for building and maintaining referral relationships between healthcare providers/medical systems and the Alzheimer’s Association.  Primary activities include the promotion of:  diagnosis for those at risk of dementia, referral of families to the Association, dementia training for health professionals, enrollment  in Trial Match.  Responsibilities include: achieving strategic goals, data tracking and reporting.

Essential Job Functions:
• Create and execute strategy to build relationships and develop partnerships that promote the expertise of the Alzheimer’s Association.
• Maintain and expand contact database and track interactions.
• Maintain regular contact with healthcare providers to create awareness of, engagement with, and promotion of Alzheimer’s Association programs.
• Recruit volunteers for Alzheimer’s Association activities, including Walk, program delivery, and healthcare outreach. 
• Collaboratively develop/edit education and marketing materials to meet current and emerging needs.
• Increase the number and frequency of healthcare provider referrals to the Alzheimer’s Association.
• Increase the number of patients & families referred to the Alzheimer’s Association by healthcare providers. 
• Track and report statistical data.

Other Job Functions:
• Serve as staff liaison on the Med -Sci Committee
• Provide information and support to Helpline Callers as scheduled
• Increase  Healthcare and industry related Walk to End Alzheimer’s/Longest day  teams
• Serve as a resource to the Regional Outreach Coordinators.



Minimum Education Requirements:
Bachelor's degree in public relations, public health, education or related field.

Knowledge and Skills:

• Excellent oral and written communication skills.
• Direct experience marketing to medical community.
• Excellent speaking skills and telephone presence
• Professional attitude and appearance.
• Computer proficiency in Microsoft Office and agency data collection systems.


Equipment Used:
• Personal computer
• Telephone
• Calculator
• Fax machine
• Copier
• Audiovisual Equipment

Physical and Mental Requirements:
• Ability to work effectively with volunteers, staff and external contacts
• Ability to work effectively with diverse populations
• Good vision and hearing (corrected)
• Ability to work under pressure

Other:
• Must be able to work a flexible schedule, including some nights and weekends
• Must have reliable transportation
• Must have valid Texas Driver’s License

This position description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.

SUBMIT RESUMES TO:  To apply, please send your resume, cover letter and salary history to Jessica Abad-Serpas at jessica.abadserpas@alz.org with the position title as the subject line.

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Care Consultant 

Full time, Paid

Reports To:   
Family Services Manager

Supervises:   None

Date Last Reviewed: March 2017

General Summary:
Care Consultants provide advice and counsel to individuals who contact the Association's Contact Center, in accordance with approved clinical protocols.  As trained professionals, Care Consultants work with callers who have care or health related questions by providing advice, problem-solving counsel regarding difficult behaviors, decision-making support, crisis assistance, guidance during transitions and connections to local services. Individual must be able to work a flexible schedule and provide stellar customer service. This a full time position.


Essential Job Functions:
• Provide short-term telephone consultation with callers in a professional and compassionate manner.
•  Apply empathetic listening skills to assess callers' needs.
• Access appropriate information and make recommendations for care and follow-up 
•  Help callers better understand Alzheimer's disease and behaviors commonly associated with it.
• Link callers to emergency, chapter and/or community resources, as needed.
• Provide accurate and timely documentation and follow-up of call interactions and interventions.
• Work closely with Contact Center staff
• Follow established Association Contact Center/Care Consultation policies, procedures and clinical protocols.
• Uphold the Alzheimer's Association policy on client confidentiality
• Bring cases with legal, risk management, or ethical implications to the attention of the Program Officer in an expedient manner.
• Act as a resource to other staff with issues of legal competency, guardianship, and advance directives.
• On a rotating basis provide care consultations to outlying Chapter service area.

Minimum Education Requirements:
•  Master degree in social work, psychology, or counseling required. Licensure (LSW, LCSW, RN, LPN) preferred.
• 3-5 years’ experience in a healthcare setting, preferably in geriatrics or mental health with expertise in dementia.
•  Working knowledge of personal computers.
•  Experienced clinical/counseling skills in listening, assessment, empathy, advocacy, negotiation, referral, and closure.
•  Professional experience conducting health screenings/evaluations, diagnostic intakes and/or crisis intervention counseling.
•  Bilingual skills (Spanish/English) preferred.

Knowledge and Skills:
• Excellent oral and written communication skills.
• Knowledge of the health care system.
• Active listening skills.
• Professional attitude and appearance.
• Computer proficiency in Microsoft Office and agency data collection systems.

Working Conditions:
• Office located at chapter office; services provided throughout  chapter service area
• Position operates in a flexible work environment which requires some travel by car
• Works a full time schedule with flexibility to offer early evening and weekend consultations at least two times per month.

Physical and Mental Requirements:
• Good vision and hearing (corrected)
• Ability to type on a keyboard
• Ability to work under pressure
• Must be able to lift or move 25 pounds



This position description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.

 
SUBMIT RESUMES TO:  To apply, please send your resume & cover letter to Ann Marie Mcdonald at amcdonald1@alz.org with the position title as the subject line or mail your cover letter and resume as follows
Attn: Ann Marie McDonald
Alzheimer's Association, Houston & Southeast Texas
6055 S Loop East at Long Drive
Houston, TX 77087

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Marketing/Communications/PR Intern 

Part time, Unpaid

Reports To:   
Marketing & Communications Manager

Supervises:   None

Date Last Reviewed: January 2017

General Summary:
The Alzheimer's Association Houston & Southeast  Texas Chapter is seeking an experienced, talented  Marketing and Communications Intern to assist  with social media calendars, campaigns and  outreach. Partner with our Communications Team  and be responsible for assisting in the creation of  marketing strategies and their implementation to help increase awareness about the Alzheimer's Association.  

Candidate must be able to complete the  internship (15-20 hours per week)

• Outgoing, easily establish relationships
• Strong knowledge of social media platforms 
• Skilled in tracking and analyzing web/social data Familiarity with Constant Contacts a plus
• Excellent writing and editing skills – knowledge of  Associated Press (AP) style a plus
• Familiarity with Adobe Suite a plus
• Familiarity with photography and video a plus


Essential Job Functions:
• Use Alzheimer's Association branding and messaging to increase followers on social media platforms and advise Communications Team on best practices.
• Track social and web analytics to improve online communications and show successes.
• Under the direction of the Communications Team, craft/curate weekly social media content.
• Create and implement email campaigns for events, fundraising and advocacy through Constant Contacts & MailChimp
• Craft press releases for upcoming events.
• Assist with print and online communication projects including copy-writing, editing and design.
• Assist with social media outreach during events when/if possible.
• Assists the Communications Team and the Programs & Services Team in implementing marketing strategies for programs and services.
• Find and enter education workshops, support groups and events on community and news websites and calendars.
• Other communications projects as needed

Minimum Education Requirements:
• Student must be actively enrolled in an accredited college or university in the fields of communication, nonprofit management, business,  marketing or related field

This position description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.

 
SUBMIT RESUMES TO:  To apply, please send your resume & cover letter to JJ Lassberg at jjlassberg@alz.org with the position title as the subject line.

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Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.