$25,000 Match
Home | News | Events | Press | Contact  

About UseNewsletterMessage BoardsAction CenterAdvocateWalk to End Alzheimer’sShopDonate

Find your chapter:

search by state

In My Community
Care Consultation Services
Text Size controlsNormal font sizeMedium font sizeLarge font size


 Care Consultation Services


For families caring for a loved one with dementia, finding the right help can be overwhelming. We have created a care consultation program that delivers a linkage with services, support, and consultations with in our office in Williamsville, NY, over the phone, or online.

A care consultation will help you…

-- Understand dementia as it is affecting your loved one now and prepare you for the changes you may see in the future

 -- Learn the best way to respond when faced with challenges such as refusal of medication, agitation, or any other behaviors

 -- Manage day-to-day needs such as bathing and dressing

-- Work through difficult transitions such as taking away driving privileges

-- Make small changes to the home environment that can have a big impact on quality of life and promote safety

 -- Make plans for the future

 -- Find local respite services, such as a Home Care Agency or Adult Day Center, and learn about various payment options

Our care consultants will provide you with:

-- An overview of the disease, warning signs, and symptoms

-- Family care planning

-- Information about local resources, our 24-hour Helpline, and other services provided by the Alzheimer’s Association

A care consultant does not provide ongoing case management or assess the person with dementia. If you would benefit from these services a care consultant would refer you to a case manager or a physician for an assessment.

If you would rather have a care consultant come to your home, many of the same topics will be covered along with a home environment assessment. The rate for a 90 minute care consultation is $150. Due to the nature of sensitive topics discussed, the care consultant prefers to meet with the family in the home without the person with dementia present.

We also have limited availability across the eight counties we serve (Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming) and offer free consultations at various locations, by appointment confidential care consultations are available every hour of every day by phone at 1.800.272.3900. You can email a care consultant HERE (info@alz.org) or try 
Alz Navigator to develop your personalized Action Plan online.


Special Upcoming Consultation Programs

Evening/Weekend Hours

We have special weekend and evening hours at our Williamsville office to meet busy caregivers’ schedules. 

    * Friday, June 17, 5-7pm

    * Saturday, August 20,10am-Noon

    * Monday, October 24, 5-7pm

    * Wednesday, December 28, 5-7pm

    * Saturday, February 25, 2017, 11am-1pm

Consultations in Your Community

We have partnered with various organizations to meet with caregivers in their community for free. We are always looking for more locations to better serve our community. If your organization is interested in hosting a care consultant at your site, please contact Katie Keith at 716-626-0600 ext. 21, via EMAIL (kkeith@alz.org). 

    * April 27th from 6:30-7:30pm at Peregrine Landing at 101 Sterling Drive in Orchard Park, NY

    * May 12th from 10am-2pm at Leroy Village Green at 10 Munson Street in Le Roy, NY

    * May 26th from 2:30-4:30pm at David A Howe Library at 155 N Main Street in Wellsville, NY

Back to Top


    Alzheimer's Association

    Our vision is a world without Alzheimer's
    Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.