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Coordinator of Helpline Services

Job Location

Scarborough, ME

General Summary

The Alzheimer's Association, Maine Chapter seeks a full time Coordinator of Helpline Services to serve as the primary point of contact for families and persons with Alzheimer's and other dementias. We will rely on this person to provide information, referral and support including care consultation with more complex calls. We offer a competitive salary, the opportunity for professional growth, and a culture that respects work/life balance.

Essential Job Functions

The Coordinator of Helpline Services will respond to requests for information & referral, support and education programs in the community. She/he will have primary responsibility for the daily operations of the Chapter's helpline service; respond to helpline calls and e-mails; respond to referrals from physicians and other health care professionals; provide education, guidance and support to individuals and their families on issues related to Alzheimer's disease and other dementias; present selected constituent education programs in the community and facilitate caregiver support groups.

Minimum Requirements

Reporting to the Program Director, the successful candidate will have direct experience working with individuals and families (experience working with people with dementia and their caregivers is preferred), knowledge and experience with community resources and demonstrated ability as a strong team member. LSW required, LMSW or LCSW preferred.

The ideal candidate will have demonstrated experience with and knowledge of Alzheimer's disease and care techniques as well as behavior management methods. Outstanding listening and communication skills are essential. Knowledge ofMicrosoft Office and excellent organizational ability required.

Or mail resume and cover letter to:

Send resume to:
Alzheimer's Association, Maine
383 U.S. Route 1
Suite 2C
Scarborough, ME 04074

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.




Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research.