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Family Service Coordinator

Job Location

Hudson, OH

General Summary

The Family Service Coordinator supports the mission of the Greater East Ohio Chapter to eliminate Alzheimer's disease through the advancement of research. Provide and enhance care and support for all affected in our service area; and to reduce the risk of dementia through the promotion of brain health.   

The Family Service Coordinator provides chapter programs and services in compliance with organizational standards and requires significant teamwork and collaborative with staff, volunteers, and aging social services organizations throughout the chapter's seventeen county service area.

This position will be based in Hudson, OH and reports to the Program Director.

Essential Job Functions

  • Provide information and referral services and conduct care consultations.  Update Helpline materials and resource lists at the chapter and national level as needed.
  • Provide individualized assessment, crisis intervention, care planning, coaching, and on-going care consultation services through an evidenced-based program format and manage caseload.  Provide services via telephone, email and occasional off-site contacts. 
  • Maintain accurate case records and service reports in accordance with the procedures of the chapter and funding entities, including computer data input and report compilation. Provide accurate and timely documentation and follow-up of call interactions and interventions.
  • Facilitate monthly frontotemporal dementia caregiver support group sessions.  
  • Coordinate and facilitate monthly early stage social engagement group.
  • Conduct outreach and education programs to increase awareness about Alzheimer's disease and related disorders and to enhance access to chapter services and resources. Develop and maintain effective relationships within the community aging network, partnering with the chapter's development team.
  • Grow healthcare outreach efforts and build working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives.
  • Coordinate with the development, advocacy, public policy and volunteer staff to provide mission moments and recruit volunteers for activities and advocacy.
  • Represent the Association at public events, conferences, workshops and media events.

Minimum Requirements

  • Bachelor's degree in social work or related field with at least three years of related experience and clinical licensure. Master's level social service professional with dementia-specific experience and licensure preferred.
  • Demonstrated effective written and oral communication skills. Ability to prepare concise reports and strong public speaking skills.
  • Effective interpersonal skills and ability to encourage teamwork. Multi-cultural sensitivity and ability to work effectively with diverse community members.  
  • Demonstrated success as an Alzheimer's educator for consumer and professional audiences with solid knowledge of dementia, dementia-related resources, constituent needs and best practices.
  • Ability to prioritize and manage multiple tasks.
  • Knowledge of applicable healthcare delivery systems and issues such as Medicare, Medicaid, HMO's, etc.
  • Proficiency with Microsoft Office Suite and Google.
  • Ability to travel locally and regionally as needed to perform job duties.
  • Occasional evening and off-hour meetings and events are required.
  • Must possess valid driver's license, good driving record, access to reliable vehicle and proof of automobile insurance.

  • by mail:
    Send resume to:
    Alzheimer's Association, Greater East Ohio Area
    70 W. Streetsboro St.
    Suite 201
    Hudson, OH 44236

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.




Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research.