Program Managers are responsible for developing, marketing and delivering programs and services to meet the needs of persons with Alzheimer's disease and dementia, their families and caregivers, professionals, paraprofessionals and community members in their designated counties in accordance with the Alzheimer's Association Strategic Plan and Common Program Portfolio as well as the chapter-specific annual work plan.
Essential Job Functions
- Assist with promoting and optimizing the Alzheimer's Association's Helpline program. Provide support and information about Alzheimer's disease and dementias, services provided by the Association and community resources to constituents within the designated counties.
- Within the designated counties, provide care consultations to enhance the quality of life and decrease the stressful impact of the disease for the person with Alzheimer's disease/dementia and/or the caregiver by providing support, in-depth information, problem solving techniques and planning for future needs, particularly during emergent or transitional situations. This includes an assessment of issue presented resulting in recommended actions steps and the provision of resource materials as needed
- Develop, schedule, market and deliver Alzheimer's Association education and training programs to persons with dementia, their family members and caregivers, professionals, paraprofessionals and the community at large within the designated counties.
- Facilitate, and/or work with members of the Programs and Services team to recruit, train, support and/or coordinate a volunteer workforce to lead support groups within the designated counties. Groups may be held in person, over the phone, or virtually and will include emotional support, socialization and/or education.
- Within the designated counties, promote safety services (including MedicAlert and Alzheimer's Association Safe Return) in order to enhance the safety of people with dementia and reduce the stress of caregivers by providing a means of returning people with dementia who have wandered.
- Within the designated counties, promote and provide opportunities for individuals diagnosed with early dementia to participate in a variety of early-stage engagement programs.
- Work collaboratively with chapter staff to support the Alzheimer's Association's vision, mission, core values and strategic goals and promote Association programs such as TrialMatch and Advocacy.
- To insure continuous quality improvement, complete and review program evaluations.
- Collect and enter relevant and appropriate data for grant reporting, measuring progress toward strategic goals, and submitting monthly reports to the Director of Programs and Services.
- Work collaboratively with the Programs and Services team to identify and/or maintain program support via grants and assist with the program delivery, data collection and preparation and submission of reports for grantors and other stakeholders
- Manage Point of Service relationships and locations within the designated counties.
- Generate support for, and awareness of, the work of the Alzheimer's Association by forming, maintaining and enhancing relationships, collaborations and partnerships with community agencies, government entities and businesses in the designated counties.
- Participate in, and assist with insuring the success of The Longest Day, Walk to End Alzheimer's and other Alzheimer's Association special events
- Provide leadership on the Regional Walk to End Alzheimer's and Forum Committee(s), recruit volunteers to join the committee(s) and invite corporate and family teams to participate in The Longest Day and Walk to End Alzheimer's.
- BA (BSW or Master's preferred) in Sociology, Psychology, Adult Education or other health related field.
- Minimum 3 years in health/human service related field.
- Familiarity with Alzheimer's and related dementias, and/or aging and health issues
- Excellent communication skills, both written and verbal and the ability to teach, train and/or speak in front of groups
- Ability to work effectively with diverse populations
- Proficient in Windows and other software programs: Word, Excel, PowerPoint, Publisher, Personify and Google Apps
- Ability to work independently or as a member of a team
- Demonstrates initiative, a solid work ethic and attention to detail
- Ability to prioritize and effectively manage time and multiple priorities
- Excellent analytical, problem solving, and strategic thinking skills
- High level of integrity, diplomacy and an absolute commitment to confidentiality
- Ability to work evenings and weekends as needed
- Ability to travel locally, regionally, and to a lesser extent, nationally as needed, to perform job duties
- NYS driver's license, proof of insurance, and access to a reliable vehicle
This position description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential job functions may change when necessary.