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Central NY Programs and Services
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When Alzheimer's or dementia touches your life, we are here for you.

 Core Services
 Education and Training
 Download Our Support Group Listing

Core Services

Information Services
Dementia experts are available to answer questions about dementia, Alzheimer’s disease, Chapter services, support groups and community resources and provide tips and assistance during times of crisis. Our professionally staffed 24-hour Helpline at 800-272-3900 assists hundreds of thousands of callers each year and provides translation services in more than 130 languages.

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Care Consultations
Care Consultations assist individuals with dementia and their families to solve immediate problems and plan for the future. These meetings with our dementia experts include the preparation of needs assessments and action plans.

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Family Consultations
Family consultation services will bring caregivers and family members together in a safe, facilitated forum to identify and discuss issues of common concern and develop strategies to address them. This unique service, moderated by licensed practitioners, offers families and care teams the opportunity to articulate challenges and frustrations related to caregiving, while identifying key themes and appropriate next steps in a group setting. Learn more by contacting the Chapter.

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Support Groups
Peer- and professionally-led gatherings that meet bi-weekly or monthly. Support groups provide educational information and social support to individuals and families living with Alzheimer’s disease or a related dementia. Our most recent update is available now.

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Safety Services
MedicAlert® + SafeReturn® is is a 24-hour nationwide emergency response service for individuals with Alzheimer’s or a related dementia who wander or have a medical emergency. We provide 24-hour assistance, no matter when or where the person is reported missing. Tactics and tips about preventing wandering, traveling with a person with dementia, driving and more are available at

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Respite Services
Alzheimer’s and dementia caregivers can receive respite funds from their county’s area agency on aging made possible by a grant to the Alzheimer’s Association. Caregivers must meet eligibility requirements of their county’s respite program. Learn more by contacting the Chapter. 

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Online Services
The Alzheimer’s Association offers a wide variety of services online at its website,®:

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Education and Training Programs

Caring for an individual with dementia requires an understanding of the disease. Family caregivers can take part in essential education programs with topics including disease progression, communication and behaviors, daily activities and medical and legal planning. Residential care facilities can contract the Chapter to provide customized training to their staff on any number of topics.

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Know the 10 Signs: Early Detection Matters
If you or someone you know is experiencing memory loss or behavioral changes, it’s time to learn the facts. Early detection of Alzheimer’s disease gives you a chance to begin drug therapy, enroll in clinical studies and plan for the future. This interactive workshop features video clips of people with Alzheimer’s disease and their families sharing their stories.

Basics of Alzheimer’s Disease and Dementia
If you or someone you know is affected by Alzheimer’s disease or dementia, it’s time to learn the facts. This program provides information on detection, causes, and risk factors, stages of the disease, treatment and much more. This interactive workshop features video clips of people with Alzheimer’s disease and their families sharing their stories.

Healthy Living for Your Brain and Body: Tips from the Latest Research
For centuries, we’ve known that the health of the brain and the body are connected. But now, science is able to provide insights into how to make lifestyle choices that may help you keep your brain and body healthy as you age. Join us to learn about research in the areas of diet and nutrition, exercise, cognitive activity and social engagement. We will also demonstrate how to use hands-on tools to incorporate these recommendations into a plan for health aging.

Dementia Conversations
Dementia Conversations is not a traditional dementia education program. Rather than teach about the changes that come with an Alzheimer’s or dementia diagnosis, this program focuses on how family members and friends can have effective conversations with someone who either has Alzheimer’s or other form of dementia, or shows signs of cognitive decline. The program provides strategies to discuss obtaining a diagnosis, driving, and legal and financial matters. This interactive workshop features videos of people with Alzheimer’s disease and leading experts sharing tips on how to have these chats.

Effective Communication Strategies
Individuals living with dementia often experience changes in behavior that can be confusing to friends and family. For caregivers, learning to decode messages through attitude, tone of voice, facial expressions and body language can help both parties to connect and communicate in meaningful ways. Effective Communication Strategies explores how communication takes place when someone has Alzheimer’s disease. This interactive presentation explains the communication changes that take place throughout the course of the disease, offers tips on decoding the verbal and behavioral messages delivered by someone with dementia and respond in ways that are helpful to the person, and how to identify strategies to connect and communicate at each stage of the disease.

Understanding and Responding to Dementia-Related Behavior
During the middle stage of dementia, the person with the disease often starts to exhibit new behaviors that can be confusing for a caregiver. These behaviors are a form of communication, and are essential to understanding the needs of the person with dementia. Understanding and Responding to Dementia-Related Behavior assists caregivers to decipher behaviors and determine how best to respond, including how to identify common triggers for behaviors associated with dementia, explain the process for assessing and identifying challenging behaviors, and list strategies to address some common dementia-related behaviors.

Legal and Financial Planning
The diagnosis of Alzheimer’s disease makes planning for the future more important than ever. Concerns about care provision and programs that can help offset costs mean that families need accurate information about legal and financial planning specific to the disease. Legal and Financial Planning for Alzheimer’s Disease is an interactive two-part program where you will have a chance to learn about important legal and financial issues to consider, how to put plans in place, and how to access legal and financial resources near you.

Living with Alzheimer’s for People with Alzheimer’s/Younger Onset
The diagnosis of Alzheimer’s disease is life-changing and leads to many questions. What will this mean for me and my family? How do I plan for the future? Where can I get the help I need? Living with Alzheimer’s: For People with Alzheimer’s and Living with Alzheimer’s: Younger Onset are interactive programs where you will have a chance to hear from others who have been where you are. We will discuss what you need to know, what you need to plan and what you can do to navigate this chapter of your life. These programs will cover information for people with a diagnosis of Alzheimer’s disease.

Living with Alzhemer’s for Caregivers
When someone is diagnosed with Alzheimer’s, friends and family have many questions. What does the diagnosis mean? What kinds of plans need to be made? What resources are available to help? The disease’s progression presents new questions that reflect the growing need for skills, programs and services. Living with Alzheimer’s for Caregivers is a series of education programs that provide answers to the questions that arise in the early, middle and late stages of the disease. Hear from those directly affected and learn what you need to know, what you need to plan and what you can do at each point along the way.

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These programs are supported, in part, by a grant from the New York State Department of Health


Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.