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MedicAlert + Safe Return Identification Program
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MedicAlert® + Alzheimer’s Association Safe Return®
The Alzheimer’s Association and MedicAlert Foundation International have formed an alliance to improve the safety of individuals with Alzheimer’s or a related dementia. MedicAlert® + Alzheimer’s Association Safe Return® is a 24-hour nationwide emergency response service for individuals with Alzheimer’s or a related dementia who wander or have a medical emergency.

How MedicAlert + Safe Return works
If an individual with Alzheimer’s or a related dementia wanders and becomes lost, caregivers can call the 24-hour emergency response line (1.800.625.3780) to report it. A community support network will be activated, including local Alzheimer’s Association chapters and law enforcement agencies, to help reunite the family member or caregiver with the person who wandered.  With this enhanced service, critical medical information will be provided to emergency responders when needed.

MedicAlert + Safe Return features

  • One identification product (bracelet or necklace) that serves two purposes. It provides emergency medical information and assists in the event of a wandering incident.
  • The member’s personal health record lists medical conditions, medications and allergies and can be updated 24 hours a day through a private online account or by calling the toll-free number during business hours.
  • A national database that includes a member’s photo and emergency contact information to help reunite the lost person with his or her caregivers.
  • The MedicAlert + Safe Return hotline activates the resources of law enforcement, medical professionals and local chapter staff to assist the member when an incident — either wandering or medical emergency — occurs.

Cost for MedicAlert + Safe Return products

  • The enrollment fee is $55 (plus $7 s/h) with a $35 renewal fee. The enrollment kit includes a 24-hour emergency response system, ID jewelry bracelet or necklace), personalized emergency wallet card, personal health record and a “6 Steps to a Safe Return” magnet.
  • Companion caregiver jewelry can be purchased for $35 with a $35 annual renewal fee, which includes everything listed above. The Alzheimer’s Association is the world’s leading voluntary health organization in Alzheimer’s care,support and research. Our mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

Download Enrollment Form HERE

MedicAlert + Safe Return Success Stories

The following are just a few of the 8,000-plus nationwide success stories in the Safe Return program's 12-year history.

In September, Safe Return received a call from a postal employee, Mary, who had found a man who appeared lost and confused. Mary located Charlie's Safe Return bracelet and called the toll-free number.

Mary supplied the enrollment identification number on the back of the bracelet, and Charlie's information was brought up to identify where he was supposed to be. Charlie's wife was contacted, and she explained that she had given Charlie bus fare to go out and run some errands. Charlie's wife was unable to arrange for transportation to get him back home, so the police were contacted to assist with ensuring Charlie's safety. Charlie was returned home, and the chapter was involved in the situation so that follow-up education could be provided to the family.



very early one January morning, a gentleman was found wandering on foot by employees of a nearby company. The employees called law enforcement, who arrived on the scene and called the Safe Return Incident Line after seeing John's Safe Return bracelet. The officer noted that John was not wearing shoes and looked cold. The responding officer estimated that John was probably away from home less than four hours.

Safe Return provided the officer with John's name, home address and family members' contact information. Safe Return then phone John's wife, who was distraught about the situation and noted that John had also wandered on New Year's Eve. She did not realize her husband had left this time, as she had been sleeping.

John was returned safely to his wife, and the family made plans to try to secure the home so John does not leave the house in the middle of the night again.



At 93-years old, Annie does pretty well. She's very mobile. That's a blessing, yet also a problem.

Annie has had dementia for five years. Because she recently started wandering from her apartment, she moved in with her daughter Pat.

When the family came for a visit recently, Annie was moved to the downstairs bedroom. Pat's son sat outside the room until he thought his grandma had fallen asleep. She instead had wandered off.

The family believes the only way out was the window, and Annie had to first remove the screen. It was fortunate Annie didn't wander down to the water behind the home, where she might have drowned.

Instead, she was found wandering around the neighborhood by a couple, who then took her to the police station. They noticed the Alzheimer's Association's Safe Return bracelet on Annie's wrist that Pat had ordered a few weeks prior to the incident. The ID number on the bracelet directed them to Pat

"We are so thankful that she had that bracelet on and that they knew who to call," says Pat

For more information about MedicAlert+Safe Return, please contact us at 800.272.3900 or, if you prefer, send us a message at  We check messages daily and will respond to your inquiry, usually within 24 hours.


Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.