24/7 Helpline: 800.272.3900

Dial 711 to connect with a TRS operator.

The Alzheimer’s Association 24/7 Helpline (800.272.3900) is available around the clock, 365 days a year. Through this free service, specialists and master’s-level clinicians offer confidential support and information to people living with the disease, caregivers, families and the public.


Contact the Helpline day or night to:

  • Speak confidentially with master’s-level care consultants for decision-making
    support, crisis assistance and education on issues families face every day.
  • Learn about the symptoms of Alzheimer’s and other dementias.
  • Find out about local programs and services.
  • Get general information about legal, financial and care decisions, as well as treatment options for managing symptoms.
  • Receive help in your preferred language through our bilingual staff or translation service, which accommodates more than 200 languages.
  • Dial 711 to connect with a TRS operator.

Get support and guidance during COVID-19

Visit our COVID-19 Help Center for more resources, help and support. During these difficult times and always, you're not alone in the fight against Alzheimer's.

Learn More

Our professional staff has the knowledge to address a variety of topics:

  • Memory loss, dementia and Alzheimer’s disease.  
  • Medication and treatment options that may help with cognitive and behavioral symptoms for a time.  
  • Safety issues.  
  • Tips for providing quality care.  
  • Recommendations for finding quality care providers.  
  • Strategies to reduce caregiver stress.  
  • Legal and financial documents for future care.  
  • Aging and brain health.  
  • Referrals to local community programs and services.

Three ways you can connect with our Helpline:

  1. Call us. We are available around the clock, 365 days a year at 800.272.3900. Dial 711 to connect with a TRS operator.
  2. Chat with us. Click the “Live Chat” green button on this page to connect with a member of our Helpline staff. Live chat is typically available from 7a.m.-7p.m. (CST) Monday through Friday.  
  3. Online. Use this form to let us know how we can help you. We will respond to you within 24 hours.
Note: Our Helpline staff does not perform diagnosis. If you or someone you care for is having memory problems, please see your doctor. The 24/7 Helpline is supported in part by a grant from the Administration on Aging, U.S. Department of Health and Human Services.

The Alzheimer's Association 24/7 Helpline is supported in part by grant number 90ADCC0001-01-00 from the U.S. Administration for Community Living, Department of Health and Human Services,Washington, D.C. 20201. Grantees undertaking projects with government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official ACL policy.