Call our 24 hours, seven days a week helpline at 800.272.3900

24/7 Helpline 800.272.3900

Helping You

Helping You
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24/7 Helpline 800.272.3900
The Alzheimer's Association Helpline operates 24 hours a day, seven days a week, in 140 languages. Our highly trained staff are knowledgeable about all aspects of Alzheimer’s disease and dementia.
We can help with:

  • Alzheimer’s disease or memory loss
  • Information regarding how the Association can help you
  • Caregiving tips and respite care options
  • Services available in your community 
  • Emotional support

Community Resource Finder
Get easy access to a comprehensive listing of Alzheimer's and dementia resources, community programs and events. Community Resource Finder

Care Consultation
Our professional staff provides free care consultation services by telephone, email or in person at our Scarborough office. Care consultations help people living with Alzheimer's, caregivers and family members navigate resources, make decisions and plan to ensure the highest quality of life at every stage of the disease.

Care consultation services include:

  • Assessment of needs
  • Assistance with planning and problem solving
  • Supportive listening

Support Groups
We offer family and caregiver support groups statewide that meet regularly. 

Message boards
ALZConnected is an online social networking community for people with Alzheimer’s, caregivers and families affected by the disease. ALZConnected

The Alzheimer’s Association offers dozens of fact sheets and brochures. Publications

The Green-Field Library is the nation's largest library specifically devoted to Alzheimer's disease and related dementias. Virtual Library 

Educational Programs
We offer many educational programs on an array of topics from the basics of Alzheimer's to advanced caregiving issues. Visit Community Resource Finder for our list of programs in your area. Community Resource Finder

Professional Training
We offer classroom and online trainings for healthcare staff and other community professionals. 

Multilingual information
We offer information online in multiple languages:

Our 24/7Helpline 800.272.3900 and care consultation services offer translation for more than 140 languages.

MedicAlert® with 24/7 Wandering Support
MedicAlert® with 24/7 Wandering Support is a collaboration with MedicAlert Foundation, providing membership plans with 24/7 Wandering Support, a nationwide emergency response service for individuals living with Alzheimer’s disease or another dementia who wander or have a medical emergency. If a member wanders and is missing, one phone call immediately activates MedicAlert’s Emergency Response Team to help reunite the person living with dementia with his or her family. Members can choose from a variety of ID products, including bracelets and necklaces.

Clinical Trials
Alzheimer's Association TrialMatch® is a free clinical studies matching service that connects individuals with Alzheimer’s, caregivers and healthy volunteers to current studies. Read more.

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