Home | News | Events | Press | Contact  

About UseNewsletterMessage BoardsAction CenterAdvocateWalk to End Alzheimer’sShopDonate

Find your chapter:

search by state

In My Community
MedicAlert® + Safe Return®
Text Size controlsNormal font sizeMedium font sizeLarge font size

MedicAlert® + Alzheimer’s Association Safe Return® is a 24-hour nationwide emergency response service for individuals with Alzheimer's or a related dementia who wander or have a medical emergency. We provide 24-hour assistance, no matter when or where the person is reported missing. The service provides assistance when a person wanders or is lost, and access to vital medical information in the time of need.

How MedicAlert® + Safe Return® works

If an individual with Alzheimer's or a related dementia wanders and becomes lost, caregivers can call the 24-hour emergency response line (1.800.625.3780) to report it.   A community support network will be activated, including local Alzheimer Association chapters and law enforcement agencies, to help reunite the person who wandered with the caregiver or a family member. With this service, critical medical information will be provided to emergency responders when needed.  If a citizen or emergency personnel finds the person with dementia, they can call the toll-free number listed on person's MedicAlert + Safe Return ID jewelry. MedicAlert + Safe Return will notify the listed contacts, making sure the person is returned home.

Read more:

Benefits of MedicAlert® + Safe Return® membership

  • Provides you peace of mind 
  • Provides vital medical information to emergency responders 
  • Live 24-hour emergency response service for wandering and medical emergencies 
  • 24-hour family notification service 
  • 24-hour care consultation services provided by master's level counselors


MedicAlert® + Safe Return® enrollment package

MedicAlert + Safe Return provide an ID bracelet or pendant to be worn by the individual with dementia.

$55 + $7 shipping and handling, you receive an enrollment package including:

  • Member's ID jewelry with personalized information and MedicAlert + Safe Return's 24-hour emergency toll-free number 
  • Personalized emergency wallet card 
  • 24-hour emergency response service 
  • Personal health record (PHR) 
  • Six Steps to a Safe Return magnet


(Optional) Add $35 for caregiver ID jewelry and membership

  • Membership includes everything listed above 
  • The caregiver wears this worldwide-recognized ID jewelry to alert others that he or she provides care for a MedicAlert + Safe Return member, in case of an emergency


$35 annual renewal fee

An annual fee of $35 will be due after the first year for each membership.

There are four easy ways to join MedicAlert + Safe Return:

1. Online:

2. Call: 1.888.572.8566

3. Mail: Complete and mail in the enrollment form.
Enrollment Form: English | Spanish/Español | Chinese

Completed enrollment form and photos can be mailed to:
MedicAlert + Alzheimer's Association Safe Return
2323 Colorado Blvd.
Turlock, CA 95380

4. Fax: Registration form to 1.800.863.3429


Join or start a team today.

Find a Walk

Washington Alaska Texas Washington Oregon California Idaho Nevada Arizona Utah Montana Wyoming Colorado New Mexico Oklahoma Kansas Nebraska South Dakota North Dakota Minnesota Iowa Missouri Arkansas Louisiana Mississippi Illinois Wisconsin Michigan Indiana Kentucky Tennessee Alabama Florida Georgia South Carolina North Carolina Virginia West Virginia Ohio Maine Pennsylvania New York Vermont New Hampshire Massachusetts Rhode Island Connecticut New Jersey onClick= Delaware Maryland Hawaii Vermont New Hampshire Massachusetts Rhode Island Connecticut New Jersey Delaware Maryland Washington D.C.
Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.