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If your community is in a surge and area hospitals are in crisis, the California Department of Public Health (CDPH) offers guidelines and tips for caregivers. We encourage patients, long term care residents, and caregivers to refer to their website prior to any hospitalization for additional tips and resources. The suggestion from the Alzheimer's Association, in coordination with the CDPH is as follows: 

  1. Try to connect directly with your primary care physician before going to the hospital
  2. Bring your health care directives with you (POLST form) 
  3. Make sure you have a cell phone and phone charger with you to communicate
  4. Don't be surprised if you're sent to an alternative hospital instead of the one closest to you
  5. If you have a cognitive impairment or disability, you're allowed one designee to accompany you inside (check CDPH for exact wording)
  6. If you're not accompanied, establish a point of contact immediately with a family member or friend
  7. You may be observed in a hallway or alternative site and not admitted to your own room for a long period of time (when someone is under observation, family should expect not to have contact with their loved one)
  8. Check online to see what your hospital's crisis standard of care policy and procedure is
  9. If you experience discrimination or are denied access, it is your right to file a complaint. You can visit the CDPH webpage to find out how.