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Older Black woman discussing Alzheimer's and dementia care with another person.

Caring for a person with Alzheimer's disease or other dementia is a life-encompassing experience that spans generations. Everyone has a role: spouses, siblings, children and friends can each play a part.

Care consultations from the Alzheimer's Association, New York City Chapter are more than just a meeting with a dementia expert. Our team works with you to navigate difficult caregiving decisions and family issues, assess current needs, and anticipate future care challenges. 

Care consultations are different for everyone but can include:

  • Education about Alzheimer’s and treatment options
  • Development of a care plan 
  • Safety assessment and planning
  • Assistance with finding resources in the community
  • Understanding and managing legal and financial issues
  • Addressing caregiver stress and developing self-care strategies

The service is free, can be done in person, online or by phone, and is available in English, Korean, and Spanish.

There are several ways to get in touch:

  • Call us. We are available around the clock, 365 days a year at 800.272.3900. Dial 711 to connect with a TRS operator. 
  • Email us. Reach out to our chapter team at nyccare@alz.org.
  • Chat with us. Click the “Live Chat” green button on this page to connect with a member of our Helpline staff. Live chat is typically available daily from 8 a.m. to 8 p.m. ET.  
  • Online. Use this form to let us know how we can help you. We will respond to you within 24 hours.

You can also consult the New York State Caregiver Guide, created by the NY Department of Health, which includes helpful information on everything from creating a care team to navigating financial and legal issues and understanding Medicare and Medicaid.