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800.272.3900

TDD: 866.403.3073


The Alzheimer’s Association 24/7 Helpline (800.272.3900) is available around the clock, 365 days a year. Through this free service, specialists and master’s-level clinicians offer confidential support and information to people living with the disease, caregivers, families and the public.

"The 24/7 Helpline led me to resources so I could find a psychiatrist to help in the diagnosos of my husband's condition. It's a valuable resource."
- Karen

Contact the Helpline day or night to:

  • Speak confidentially with master’s-level care consultants for decision-making support, crisis assistance and education on issues families face every day.
  • Learn about the symptoms of Alzheimer’s and other dementias.
  • Find out about local programs and services.
  • Get general information about legal, financial and care decisions, as well as treatment options for managing symptoms.
  • Receive help in your preferred language through our bilingual staff or translation service, which accommodates more than 200 languages.
  • Access support through our TTY service (TTY: 866.403.3073) if assistance is required via a teletype device.

Our professional staff has the knowledge to address a variety of topics:

  • Memory loss, dementia and Alzheimer’s disease.
  • Medication and treatment options that may help with cognitive and behavioral symptoms for a time.
  • Safety issues.
  • Tips for providing quality care.
  • Recommendations for finding quality care providers.
  • Strategies to reduce caregiver stress.
  • Legal and financial documents for future care.
  • Aging and brain health.
  • Referrals to local community programs and services.

Note: Our Helpline staff does not perform diagnosis. If you or someone you care for is having memory problems, please see your doctor. The 24/7 Helpline is supported in part by a grant from the Administration on Aging, U.S. Department of Health and Human Services.