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Caring for a person with Mild Cognitive Impairment (MCI), Alzheimer’s disease or another form of dementia is a life-encompassing experience that spans generations. Everyone has a role: spouses, siblings, children of all ages and friends each play a part on the care team. It requires thought, strategy and, most importantly, a plan.

Care Consultations from the Alzheimer's Association are more than just a meeting with a dementia expert. Our team works with you to:

  • Navigate difficult caregiving decisions and family issues
  • Assess current needs and anticipate future care challenges
  • Develop an effective care plan and problem solve barriers
  • Offer supportive listening in a confidential, nonjudgmental environment

We don't teach or tell you what to do. We coach you and your family to find mutually acceptable solutions to improve the quality of life and care for the individual living with Alzheimer's. Plus, the service is free.

Care consultations are available in four ways:

  1. Live Chat: Click the “Live Chat” green button in the lower right hand corner on the Help and Support Page of our Website from 8a.m. to 8 p.m. Monday through Friday.
  2. Phone: Call us toll-free anytime day or night via our 24/7 Helpline at 1.800.272.3900.
  3. Zoom: Email to schedule a Zoom consultation for you and/or your family.
  4. In-person: Call 716.626.0600 ext. 313 to schedule an in-person appointment at our office in Amherst or a location in your community. Please note: We do not accept walk-ins. Appointments are required.

Looking for a roadmap? Getting started is easy with ALZNavigator!

Choose a topic, answer a few questions, and view your personalized action plan. As your situation changes, your action plan can change too. Add topics, edit your answers, and get new resources to help you face new challenges. Whether you’re a caregiver, a person living with dementia, or someone concerned about memory loss, find the support you need. ALZNavigator will guide you to customized resources and tools you need today and throughout each step of the disease – all in one place.

Visit to get started today!