Call our 24 hours, seven days a week helpline at 800.272.3900

LÍNEA DE AYUDA 24/7 800.272.3900
Western New York
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24/7 Helpline - 800.272.3900

The Alzheimer's Association 24/7 Helpline provides reliable and confidential information and support to all those who need assistance anytime of the day or night. The Helpline serves people with memory loss, caregivers, health care professionals and the public.

Our highly trained and knowledgeable staff can help you with:

  • Understanding Mild Cognitive Impairment, memory loss, dementia and Alzheimer's
  • Medications and other treatment options
  • General information about aging and brain health
  • Skills to provide quality care and to find the best care from professionals
  • Legal, financial and living-arrangement decisions

Our 24/7 Helpline also features confidential care consultation provided by trained clinicians who can help with decision-making support, crisis assistance and education on issues families face every day.

Our Support Groups offer caregivers the opportunity to share experiences in a safe and confidential space and learn methods and skills to solve problems.

Our Education Programs provide the information to empower caregivers to look after their own well-being and effectively care for their loved ones.

For a comprehensive list of the services, support groups and other outreach programs we are offering from June through September 2024, see our Summer 2024 Community Programs and Services Guide.

For more information, to register and to learn how to access the webinars and virtual support group meetings, visit our Community Resource Finder or call our Helpline at 800.272.3900.

The programs and services featured on our website are free to the public and are funded, in part, by grants from the New York State Department of Health, New York State Office for the Aging, various local foundations, and generous contributions from individual and corporate donors.

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