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Support |
EducationPublications |
ResourcesSafety Services |
Helpline
The Alzheimer's Association Helpline operates 24 hours a day, seven days a week, in 140 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer’s disease. Call us if you have questions about:
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Alzheimer’s disease or memory loss, medications and treatment options, brain health and care options
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How the Association can help you
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Caregiving tips and respite care options
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Services available in your community and referrals
You can also call us for emotional support –– as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you –– all day, every day. Help is available 24 hours a day at 800-272-3900.
E-mail help
If you prefer, send us a message at helpline@alzcny.org. We check the e-mail box daily and will respond to your inquiry within 24 hours.
Care consultation
Our professional staff is dedicated to helping people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. We can provide care consultation services to you by telephone, e-mail or in person. These include:
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Assessment of needs
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Assistance with planning and problem solving
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Supportive listening
Contact us for more information:
Phone: 1.800.272.3900
Support groups
We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Many locations offer specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs.
Message boards
The Alzheimer’s Association message boards and chat rooms provide an online community for persons with Alzheimer's, caregivers and care providers. Our message boards have thousands of registered members from around the United States and thousands more who refer to the stories and information that is available 24 hours a day.
Join the Alzheimer’s Association online community.
Publications
The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.
We also maintain a variety of educational materials (brochures, videos, audiotapes and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.
In addition, you can download the following items which are specific to Central New York:
- Our new Programs and Services Summary. A detailed list of services we provide.
- Kirkpatrick Day Program brochure. Describes the experience at Syracuse's only dementia-specific day program.
- Services you may need. A checklist of items to guide caregivers through their Alzheimer's journey.
Educational programs
We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.
Professional training
We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs.
Professional training listings.
Multilingual information
Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.
Safety Services
Alzheimer's Association is also the leader in providing safety solutions for caregivers. Only the Alzheimer's Association offers the MedicAlert+Safe Return program and a reliable electronic tracking system -- the Alzheimer's Association Comfort Zone.
Visit the Alzheimer's Association Safety Center.
Local resources and referrals
We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.
For more information, please contact us:
By phone: 1.800.272.3900
By e-mail: helpline@alzcny.org
