Helping You | Alzheimer's Association

24-Hour Helpline

The Alzheimer's Association Helpline operates 24 hours a day, seven days a week in 140 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer's disease. Obtain information on Alzheimer's disease and related disorders, medications and treatment options,caregiving techniques and care options. Our care consultants can provide the information, referrals and emotional support you need. We know that living with Alzheimer's can be overwhelming at times. Remember, we are here for you - all day, every day.

Call our 24-Hour Helpline at 800-272-3900 or if you prefer, send us an email at infonc@alz.org.

Care Consultation

Our professional staff is dedicated to helping people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. We can provide care consultation services to you by telephone, e-mail or in person. This serviceincludes: assessment of needs, assistance with planning, problem solving and supportive listening.

Support Groups

We offernumerous support groups throughout our 49 counties for individuals and families living with Alzheimer's disease. Groups are facilitated by trained volunteers. Visit oursupport group page for a list of support groups in your area or call 800-272-3900.

Message boards

The Alzheimer’s Association message boards and chat roomsprovide anonline community for persons with Alzheimer's and care providers. Our message boards have thousands of registered members from around the United States andthousands morewho refer to the stories and information that isavailable 24 hours a day. Join the Alzheimer’s Association online community.

E-Newsletter

Are you interested in receiving the Western Carolina Chapter e-newsletter? Get the latest information on:

Research updates
Advocacy and public policyupdates
Education and Community events
And much, much more....

Community Educational Programs

We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families. Community programs, seminars and Regional Caregiver Conferences are offered throughout North Carolina for professional and family caregivers. See our education page for details and a printable calendar.

Professional training

We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs. Visit our professional training page for details.

Alzheimer's Association TrialMatch™

Alzheimer's Association TrialMatch™, a free service that makes it easy for people with Alzheimer's, caregivers, families and physicians to locate clinical trials based on personal criteria and location. More than 100 research studies pertaining to Alzheimer's disease and related dementias are underway and recruiting volunteers. Alzheimer's Association TrialMatch lets you search these trials quickly and easily. Visit the Alzheimer's Association TrialMatch page or call 800-272-390 to talk with a TrialMatch representative.

MedicAlert®+Alzheimer’s Association Safe Return®

MedicAlert+Alzheimer's Association Safe Return® is a nationwide identification, support and enrollment program that provides assistance when someone with Alzheimer's or a related dementia wanders and becomes lost. Assistance is available 24 hours a day, 365 days a year. If an enrollee is missing, one phone call immediately activates a community support network to help reunite the lost person with his or her caregiver. Learn more about Safe Return.

Local resources and referrals

For more information,please contact us:

By phone: 1.800.272.3900
By e-mail: infonc@alz.org

Support

Education

Resources