Call our 24 hours, seven days a week helpline at 800.272.3900

24/7 Helpline 800.272.3900
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Helping You

Helping You
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Helpline

The Alzheimer's Association 24/7 Helpline provides reliable information and support to all those who need assistance. Call us toll-free anytime day or night at 1.800.272.3900.

Our 24/7 Helpline serves people with memory loss, caregivers, health care professionals and the public.

Our highly trained and knowledgeable staff can help you with:

  • Understanding memory loss, dementia and Alzheimer's
  • Medications and other treatment options
  • General information about aging and brain health
  • Skills to provide quality care and to find the best care from professionals
  • Legal, financial and living-arrangement decisions
Our 24/7 Helpline also features:
  • Confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on issues families face every day Help in a caller's preferred language using our translation service that features more than 200 and dialects
  • Referrals to local community programs, services and ongoing support

Call us 24/7: 1.800.272.3900
Dial 711 to connect with a TRS operator.


Educational programs

We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.

New virtual education program listings can be found at www.alz.org/crf.

Care consultation

Care Consultation provides support, solution-focused care planning and referral to community and chapter services for family members who are caring for a person with dementia. This service can be provided over the phone, via e-mail or in person meeting. It is aimed at those care givers who are overwhelmed by stress and exhaustion, have difficulty finding services, are confused about symptoms and care giving and/or face complicated family problems. The service is available to individuals or a family group. Care Consultation is available in all our chapter offices, located throughout Oklahoma.

Our professional staff is dedicated to helping people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. These include:

  • Assessment of needs
  • Assistance with planning and problem solving
  • Supportive listening
  • Contact us for more information: Phone: 1.800.272.3900  E-mail: oksocial@alz.org

Support groups

We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Many locations offer specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs.
 

Message boards

The Alzheimer’s Association message boards and chat rooms provide an online community for persons with Alzheimer's, caregivers and care providers. Our message boards have thousands of registered members from around the United States and thousands more who refer to the stories and information that is available 24 hours a day.

Join the Alzheimer’s Association online community.

The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.

We also maintain a variety of educational materials (videos, audiotapes and books listed) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.

Professional training

We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs.

Professional training listings can be found at www.alz.org/crf.

Multilingual information

Diversity and Inclusive Statement

At the Alzheimer's Association, diversity is imperative and integral to our mission. It is vital to what we do, and is a promise we make to those we serve. Our team of dedicated professionals understands that valuing diversity and inclusiveness is critical to the success of our mission.

We seek to be inclusive of the millions of people currently affected by Alzheimer's disease, their caregivers and the communities in which they live.

The Alzheimer's Association views diversity broadly and includes considerations such as, but not limited to, race, ethnicity, gender, age, socioeconomic status, sexual orientation, regional, place or national origin, religion, language and persons with disabilities.

As the American population ages and becomes increasingly more diverse, the Alzheimer's Association will expand its mission activities to remain inclusive and meet the demand for culturally and linguistically sensitive information and increased awareness to persons living with the disease.

The Alzheimer's Association will continue to cultivate relationships within diverse communities, by sharing our time, talent, resources and exchanging ideas. As such, our diversity and inclusiveness charter will help us to fulfill our vision of a world without Alzheimer's disease.


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Local resources and referrals

We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.

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