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Rochester New York Chapter
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The Alzheimer’s Association is here to help.

Support

Helpline
Care consultation
Support groups

Education

Newsletter
Education programs
Professional training
Multilingual information

Resources

Safe Return®
Local resources and referrals
Clinical trials index

Helpline

The Alzheimer's Association Helpline operates 24 hours a day, seven days a week, in 140 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer’s disease. Call us if you have questions about:

  • Alzheimer’s disease or memory loss, medications and treatment options, brain health and care options
  • How the Association can help you
  • Caregiving tips and respite care options
  • Services available in your community and referrals

You can also call us for emotional support –– as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you –– all day, every day.

E-mail help

If you prefer, send us a message. We check the e-mail box daily and will respond to your inquiry within one business day.

Care consultation

Our professional staff is dedicated to helping people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. We can provide care consultation services to you by telephone, e-mail or in person. These include:

  • Assessment of needs
  • Assistance with planning and problem solving
  • Supportive listening

Contact us for more information:

Phone: 1.800.272.3900
E-mail: Send us a message.

Support groups

We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Many locations offer specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs.

Support group listing.

Publications

The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.

We also maintain a variety of educational materials (brochures, videos, audiotapes and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.

Our quarterly newsletters are available online.

News Alerts

To be notified of the latest news, special features, press releases, and newsletters from the Alzheimer's Association, please enter your email address below. By subscribing, you will receive periodic news alerts from the Alzheimer's Association by e-mail

Sign up now.

Educational programs

We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.

Education program listing.

Professional training

We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs.

Professional training listings.

Alzheimer's Association MedicAlert® + Safe Return®

Medic Alert + Safe Return is a nationwide identification, support and enrollment program that provides assistance and access to vital medical information when someone with Alzheimer's disease or related dementia wanders or becomes lost locally or far from home. Assistance is available 24 hours a day, every day, whenever a person is lost or found.

For financial assistance, please contact Margaret Hance at the local Alzheimer's Association margaret.hance@al.org or 585.760.5400.

If online enrollment is not an option for you, enroll by visiting or calling our Safe Return enrollment sites listed below.


Monroe County:

 

Alzheimer's Association
585.760.5400

Bath:

 

Steuben County Office for the Aging
607.664.2298

Canandaigua:

 

Ontario County Office for the Aging
585.396.4040

Dansville:

 

Noyes Memorial Hospital
585.335.4355

Elmira:

 

Chemung County Office for the Aging
607.737.5520

Geneva:

 

Adult Day Health Care
315.787.4713

Lyons:

 

Wayne County Department of Aging and Youth
315.946.5624

Montour Falls:

 

Schulyer County Office for the Aging
607.535.7108

Mount Morris:

 

Livingston County Office for the Aging
585.243.7520

Penn Yan:

 

ProAction Yates County Office for the Aging
315.536.5515

Waterloo:

 

Seneca County Office for the Aging
315.539.1765

Learn more about Safe Return.

Local resources and referrals

We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.

For more information, please contact us:

By phone: 1.800.272.3900
By e-mail: Send us a message.

Clinical trials index