At the Alzheimer's Association, we are privileged to work alongside volunteers whose dedication and compassion shape the very heart of our mission. One such volunteer is Gemma O'Donnell, a Flagstaff-based registered nurse, educator, researcher, and tireless advocate for dementia care.

Gemma’s journey with Alzheimer’s disease is both personal and professional. Her father is currently living with Alzheimer’s, and through him, she has witnessed the profound impact the disease has on families. “I have been deeply impacted by dementia both personally and professionally,” Gemma shared. “My passion for dementia care has grown into every aspect of my life.”

As a faculty member at Northern Arizona University’s College of Nursing, Gemma teaches gerontology courses that emphasize dementia-informed care. She also facilitates an Alzheimer’s Association caregiver support group, co-leads a Memory Cafe in Flagstaff, and serves as a Dementia Friends Champion, helping educate the community to foster greater understanding and compassion.

In 2024, Gemma played a pivotal role in Flagstaff becoming a designated Dementia Friendly City through Dementia Friendly America. “That experience reinforced how much community matters in supporting both people living with dementia and their caregivers,” she said.

Gemma’s doctoral research focuses on bereaved dementia caregivers and the grieving process after their loved ones pass. “This work feels essential to me because I have walked beside so many caregivers during and after the caregiving journey,” she explained. “Dementia has shaped my career, my scholarship, and my heart. It is truly the work I feel called to do.”

Her advice to caregivers is both heartfelt and wise:

“The heart of caregiving is not perfection, but presence. What has stayed with me is how much the small moments matter—sharing a laugh, holding a hand, or simply sitting together when words are no longer possible.”

Gemma encourages caregivers to meet their loved ones where they are, rather than trying to pull them back to who they once were. “When I was a young nurse, I thought my job was to correct or reorient. Over time, I learned that joining someone in their reality brings far more peace and connection.”

She also reminds caregivers to care for themselves:

“Even brief moments of rest, support from friends, or stepping into a support group can make a difference. Asking for help is an act of love, not failure.”

Gemma’s humility and deep respect for those she serves shine through in everything she does. “I am not the expert of their journey; they are. My role is to walk beside them, to amplify their needs, and to ensure their stories are seen and valued.”

Her work with the Alzheimer’s Association is driven by a desire to raise awareness and build a culture of compassion. “Awareness opens doors, builds compassion in communities, and empowers caregivers and persons living with dementia to seek support without shame.”

We are incredibly grateful for Gemma’s leadership, advocacy, and unwavering commitment to improving the lives of those affected by dementia. Her story is a powerful reminder that one person can make a profound difference.

Inspired by Gemma’s story?
Join us in making a difference. Volunteers are the backbone of our mission, and there are many ways to get involved—whether through support groups, advocacy, education, or events.

👉 Learn more and sign up at alz.org/volunteer