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How to contact us

Our 24/7 Helpline serves people with memory loss, caregivers, health care professionals and the public, providing reliable information and support to all those who need assistance.

Call us toll-free anytime day or night at 800.272.3900.    

Due to COVID-19, the staff is working remotely and available by email.  Please call our 24/7 Helpline at 800.272.3900 for assistance or click on the Staff & Board page on the left and send an email to a specific individual who can assist you. 

Please send all mail and donations to the Charlottesville address, but note that staff will not be available as they are working remotely. 

Charlottesville Office:
355 Rio Road West, Suite 102
Charlottesville, VA 22901
Phone: 434.973.6122
General Information:

Due to COVID-19, the staff is working remotely and will not be available onsite. 

Lynchburg Office:
3831 Old Forest Rd., Suite 7
Lynchburg, VA 24504
Phone: 434.845.8540
General Information:

Roanoke Office:
3959 Electric Rd, Suite 357
Roanoke, VA 24018
Phone: 800.272.3900
General Information: