Massachusetts and New Hampshire Chapter
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24/7 Helpline
Contact the 24/7 Helpline day or night to:
- Find out about local programs and services.
- Speak confidentially with master’s-level care consultants for decision-making support, crisis assistance and education on issues families face every day.
- Learn about the symptoms of Alzheimer’s and other dementias.
- Get general information about legal, financial and care decisions, as well as treatment options for managing symptoms.
- Receive help in your preferred language through our bilingual staff or translation service, which accommodates more than 200 languages.
Our professional staff has the knowledge to address a variety of topics:
- Memory loss, dementia and Alzheimer’s disease.
- Difficult dementia-related symptoms and behavior management.
- Safety issues.
- Tips for providing quality care.
- Recommendations for finding quality care providers.
- Strategies to reduce caregiver stress.
- Aging and brain health.
- Referrals to local community programs and services.
Three ways you can connect with our Helpline:
- Call us. We are available around the clock, 365 days a year at (800) 272-3900. Dial 711 to connect with a TRS operator.
- Online. Use this form to let us know how we can help you. We will respond to you within 5 business days.
- Chat with us. Click here, then click the “Live Chat” green button to connect with a member of our Helpline staff. Live chat is typically available from 7a.m.-7p.m. (CST) Monday through Friday.
Request Helpline Cards for your business or organization!
We have double-sided business cards containing information about the Helpline - available in English, Spanish, Portuguese, and Haitian Creole. They're a professional and convenient way to make the information easily available to your constituents - great for leaving at a reception desk, for example.To request a stack for your business or organization, please fill out this form. There is no charge.