24/7 Helpline 800.272.3900
Central and North Florida
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Helping You

Helping You
Helping You
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Helpline Resources


The Alzheimer's Association Helpline operates 24 hours a day, seven days a week, in 140 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer’s disease. Call us if you have questions about:
  • Alzheimer’s disease or memory loss, medications and treatment options, brain health and care options
  • How the Association can help you
  • Caregiving tips and respite care options
  • Services available in your community and referrals
You can also call us for emotional support — as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you — all day, every day.

Email help.
If you prefer, send us a message at infoCNFL@alz.org. We check the e-mail box daily and will respond to your inquiry within the day.

Care consultation

Our professional staff is dedicated to helping people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. We can provide care consultation services to you by telephone, e-mail or in person. These include:
  • Assessment of needs
  • Assistance with planning and problem solving
  • Supportive listening
Contact us for more information:
Phone: 1.800.272.3900
Email: infoCNFL@alz.org

Support groups

We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Many locations offer specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs.
Support group listing

Message boards

The Alzheimer’s Association message boards and chat rooms provide an online community for persons with Alzheimer's, caregivers and care providers. Our message boards have thousands of registered members from around the United States and thousands more who refer to the stories and information that is available 24 hours a day.
Join the Alzheimer’s Association online community.



The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.
We also maintain a variety of educational materials (brochures, videos, audiotapes and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.

Educational programs

We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.
Education program listing.

Professional training

We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs.
Professional training listings.

Multilingual information

Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.

10 Ways to Love Your Brain

47 million individuals are living with Alzheimer’s, and this number is set to rise.
More information (pdf).



Medic Alert + Safe Return®

Alzheimer's Association Medic Alert +Safe Return® is a nationwide identification, support and enrollment program that provides assistance when someone with Alzheimer's or a related dementia wanders and becomes lost. Assistance is available 24 hours a day, 365 days a year. If an enrollee is missing, one phone call immediately activates a community support network to help reunite the lost person with his or her caregiver.

Allegro at Fleming Island is proud to be a Safe Return® Host Site.
Clay, Duval, and St. Johns County residents can learn more about the program and sign up at the Allegro in Fleming Island.
Learn more about Medic Alert +Safe Return.

Local resources and referrals

We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.
For more information, please contact us:
By phone: 1.800.272.3900
By email: infoCNFL@alz.org  
Download the Alzheimer's Association Referral Form (pdf). 

Clinical trials information & index

Keep Up With Alzheimer’s News and Events

The first survivor of Alzheimer's is out there, but we won't get there without you.

Join the Fight

Learn how Alzheimer’s disease affects the brain.

Take the Brain Tour

Don't just hope for a cure. Help us find one. Volunteer for a clinical trial.

Learn More