Call our 24 hours, seven days a week helpline at 800.272.3900

24/7 Helpline 800.272.3900
Central and North Florida
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Helping You

Helping You
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Helpline Resources

24/7 Helpline 800.272.3900

The Alzheimer's Association Helpline operates 24 hours a day, seven days a week, in over 200 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer’s disease. Call us if you have questions about:
  • Alzheimer’s disease or memory loss, medications and treatment options, brain health and care options
  • How the Association can help you
  • Caregiving tips and respite care options
  • Services available in your community and referrals
You can also call us for emotional support — as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you — all day, every day.

Care consultation

Our professional staff is dedicated to helping people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. We can provide care consultation services to you by telephone, e-mail or in person. These include:
  • Assessment of needs
  • Assistance with planning and problem solving
  • Supportive listening
Contact us for more information:
Phone: 800.272.3900

Support groups

We offer a variety of support groups for all individuals living with Alzheimer’s disease. Groups are facilitated by trained volunteers. Specialized groups for children, those with early-onset and early-stage Alzheimer’s, adult caregivers and others with specific needs are offered. Call our 24/7 Helpline at 800.272.3900 to sign up for one that is right for you.
Support group listing

Message boards

The Alzheimer’s Association message boards and chat rooms provide an online community for persons with Alzheimer's, caregivers and care providers. Our message boards have thousands of registered members from around the United States and thousands more who refer to the stories and information that is available 24 hours a day.
Join the Alzheimer’s Association online community.



The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.
We also maintain a variety of educational materials (brochures, videos, audiotapes and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.

Educational programs

We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.

We also recognize that dealing with dementia is stressful under the best of circumstances and the pandemic only adds to the challenge. We want you to know that you’re not alone. We remain committed to providing care and support for all impacted by Alzheimer’s and other dementia. We now host live virtual events through our Virtual Brain Bus and Virtual Caregiver College programs. In addition, these programs are also now offer on-demand for your convenience at

Education program listing.

Professional training

We offer classroom and Web-based training for healthcare supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn CEUs.
Professional training listings.

Multilingual information

Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.

10 Ways to Love Your Brain

47 million individuals are living with Alzheimer’s, and this number is set to rise.
More information (pdf).



Medic Alert® with 24/7 Wandering Support

The Alzheimer’s Association, in collaboration with MedicAlert Foundation, provides membership plans with 24/7 Wandering Support, a nationwide emergency response service for individuals living with Alzheimer’s disease or another dementia who wander or have a medical emergency. If a member wanders and is missing, one phone call immediately activates MedicAlert’s Emergency Response Team to help reunite the person living with dementia with his or her family. Members can choose from a variety of ID products, including bracelets and necklaces. Learn more.

Local resources and referrals

We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation available in the community. Our staff and trained professionals can help assess whether a specific care provider meets the needs of an individual with Alzheimer’s.
For more information, please contact us:
By phone: 800.272.3900
By email:  
Download the Alzheimer's Association Referral Form (pdf). 

State Health Improvement Plan (SHIP) Resource Guide

In 2019, Florida Governor Ron DeSantis ordered the Department of Health to make Alzheimer's and Related Dementias (ADRD) its own separate priority on the State Health Improvement Plan (SHIP). Florida is the only state to have ADRD as its own priority. The Alzheimer's Association in partnership with the Department of Elder Affairs serves as Chair for this Priority Area. One of the goals of the SHIP Priority workgroups is to strengthen the capacity to address Alzheimer's in Florida. The workgroup is working to accomplish this by establishing a comprehensive resource guide with federal, state, and local resources. 

Download the SHIP Resource Guide (pdf).

Clinical trials information & index

Keep Up With Alzheimer’s News and Events

The first survivor of Alzheimer's is out there, but we won't get there without you.

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Learn how Alzheimer’s disease affects the brain.

Take the Brain Tour

Don't just hope for a cure. Help us find one. Volunteer for a
clinical trial.

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