Helping You

24/7 Helpline - 1.800.272.3900
The Alzheimer's Association 24/7 Helpline provides reliable and confidential information and support to all those who need assistance anytime of the day or night. The Helpline serves people with memory loss, caregivers, health care professionals and the public.

Our highly trained and knowledgeable staff can help you with:
Understanding memory loss, dementia and Alzheimer's
Medications and other treatment options
General information about aging and brain health
Skills to provide quality care and to find the best care from professionals
Legal, financial and living-arrangement decisions

Our 24/7 Helpline also features:
Confidential care consultation provided by trained clinicians who can help with decision-making support, crisis assistance and education on issues families face every day.

Community Social Programs (PDF)
A community social program, or respite, is available every month in several locations across Western New York. These programs provide relief to those who care for individuals with Alzheimer's disease or other dementia and offer them some time to refresh and recharge, while their loved one is engaged in social activities in a safe environment. These programs are free and have no residency requirements, but registration is required by calling the contacts for each site.

Support Groups (PDF)
The Chapter trains facilitators to oversee monthly caregiver support groups across the WNY region, which allow caregivers to connect with others facing similar challenges and hear tips for overcoming them.