If an individual with Alzheimer's or a related dementia wanders and becomes lost, caregivers can call the 24-hour emergency response line (800.625.3780) to report it.
A community support network will be activated, including local Alzheimer's Association® chapters and law enforcement agencies, to help reunite the person who wandered with the caregiver or a family member. With this service, critical medical information will be provided to emergency responders when needed.
If a citizen or emergency personnel finds the person with dementia, they can call the toll-free number listed on person's MedicAlert + Safe Return ID jewelry. MedicAlert + Safe Return will notify the listed contacts, making sure the person is returned home.
Report a wandering incident:
- Call 911
- Then call 800.625.3780, MedicAlert + Safe Return's emergency response line.
Learn more: Wandering, Safety in Home Environment
Cost and ID jewelry
MedicAlert + Safe Return provide an ID bracelet or pendant to be worn by the individual with dementia.
$55 + $7 shipping and handling, you receive an enrollment package including:
- Member's ID jewelry with personalized information and MedicAlert + Safe Return's 24-hour emergency toll-free number
- Personalized emergency wallet card
- 24-hour emergency response service
- Personal health record (PHR)
- Six Steps to a Safe Return magnet
(Optional) Add $35 for caregiver ID jewelry and membership
- Membership includes everything listed above
- The caregiver wears this worldwide-recognized ID jewelry to alert others that he or she provides care for a MedicAlert + Safe Return member, in case of an emergency
$35 annual renewal fee
An annual fee of $35 will be due after the first year for each membership.
There are four easy ways to join MedicAlert + Safe Return:
- Online: www.medicalert.org/safereturn
- Call: 888.572.8566
- Mail: Complete and mail in the enrollment form.
Enrollment Form: English | Spanish/Español
Completed enrollment form and photos can be mailed to:
MedicAlert + Alzheimer's Association Safe Return
PO Box 21009
Lansing, MI 48909
- Fax: Registration form to 800.863.3429