The Association continued to expand its reach, deepen its impact and advance innovative solutions for people living with dementia, their care partners and professionals across the country. The Association provided care and support more than 10 million times in FY25 through channels including alz.org, care consultations, information and referrals, support groups, education programs and information. Surveys indicate that constituents are highly satisfied with Association programs and services and would recommend them to others.

Through the dedication of volunteer educators, the Association delivered education and support programs to more than 700,000 individuals nationwide. These workshops and groups provided vital information on Alzheimer's and dementia, brain health, caregiving strategies, the latest advancements in treatment and more — empowering communities with knowledge and practical tools for everyday life.

The Association's free 24/7 Helpline (800.272.3900) is available around the clock, 365 days a year. Specialists and master's-level clinicians received over 204,000 calls, emails and online chats, offering confidential support and information to people living with dementia, caregivers, families and the public. The service is partially funded by a five-year, $10 million federal grant awarded by the Department of Health and Human Services Administration for Community Living.

The Association expanded its offerings for newly diagnosed individuals and their care partners with tools and resources designed to provide timely support. My ALZ Journey is a first-of-its-kind app delivering curated education, personalized referrals and ongoing guidance that saw more than 10,000 downloads in its first three months, and is helping thousands navigate the early stages of Alzheimer's and related dementias with greater confidence and connection. Complementing the app, the Association introduced three new microlearnings — Sharing a Diagnosis, Just Enough Support and Changing Roles and Responsibilities — short, practical modules that provide accessible information and can be used independently or as discussion starters in groups and classes.

The Association expanded ALZTalks, its virtual education series that brings the latest in dementia research, care strategies and lived experiences directly to the public. Featuring leading experts, early-stage advisors and care partners, these webinars reached more than 8,800 participants and were later viewed nearly 18,000 times. By offering timely insights and practical guidance in an accessible format, ALZTalks continues to empower individuals and families to better understand Alzheimer's and other dementias while fostering connection and hope.

The Association's interactive online tool, ALZNavigator™, creates customized action plans for all individuals impacted by the disease and offers specific resources for LGBTQ+ individuals, veterans, people living with younger-onset Alzheimer's and those who do not yet have a diagnosis. FY25 saw over 47,400 sessions conducted by more than 36,500 users, almost all of whom were new to the platform.

ALZConnected®, the Association's free online community, provides a space where people living with dementia and their caregivers can post questions about dementia-related issues, offer support, and create public and private groups around specific topics. The community welcomed nearly 14,000 new users.

Constituents engaged in more than 500,000 sessions using the Alzheimer's Association & AARP Community Resource Finder, a growing database of dementia and aging-related resources. Community Resource Finder connects individuals living with dementia and their caregivers with local programs and services.

The Association secured more than $713,000 in Civil Monetary Penalty (CMP) funds through successful applications in Indiana, Kansas, Kentucky and Montana. The CMP Reinvestment Program directs federal fines collected from nursing homes into projects that enhance quality of life for residents in skilled nursing facilities nationwide. With this support, the Association will partner with almost 100 nursing homes and reach more than 1,700 professional care staff over the next two to three years, delivering a comprehensive model of training, certification and family engagement.

The Association's commitment to advancing evidence-based care was also demonstrated through the successful conclusion of a randomized controlled study of the impact of a new coaching intervention in long-term care communities in Ohio. The results showed statistically significant improvements for staff, affirming the value of coaching to strengthen dementia care practices in residential settings.

In the second year of a five-year, $25 million grant from the Administration on Community Living (ACL) — the largest in Association history — the Center for Dementia Respite Innovation drove new models of respite care and expanded access to services for people living with dementia and their caregivers, with a special focus on underserved communities. In FY25, the center launched its first cohort of 21 sites nationwide; these programs provided respite and support to 555 individuals living with dementia and 760 caregivers.

In its first year, the Dementia Care Navigation Service, powered by Rippl and the Alzheimer's Association, laid a strong foundation for advancing dementia care coordination across the country. The service is available in Illinois, Missouri, Washington, Texas and Florida, supporting families and individuals throughout their journey. Over 4,500 referrals have been made to the service by “anchor” health system partners, other health care providers and the Association. Early data indicates a 30% reduction in emergency department visits and a 15% reduction in hospitalizations among participants engaged with the service.

The Association launched the Dementia Care Navigation Training Series, a comprehensive program covering 11 key topics and fulfilling the training requirements outlined by the Centers for Medicare & Medicaid Services (CMS) under the GUIDE model. Designed to equip care professionals with the knowledge and skills needed to deliver high-quality, person-centered dementia care, the series offers certification and continuing education credits upon completion.

The Association expanded its essentiALZ® Training and Certification Program to include Spanish-language content.The new Spanish-language materials aim to better support the growing Hispanic workforce and ensure language is not a barrier to quality dementia care. Designed for professional care providers in long-term and community-based settings, essentiALZ promotes evidence-based, person-centered dementia care practices; more than 9,200 care professionals have completed the training.

With an ongoing grant from the Centers for Disease Control and Prevention (CDC), the Association's Healthy Brain Initiative (HBI) works to engage state, local and tribal public health agencies in addressing Alzheimer's. In FY25, the Association released the HBI: Road Map for American Indian and Alaska Native (AI/AN) Peoples, with more than 6,000 hard copies distributed to chapters and tribal partners. The guide equips public health professionals working in AI/AN communities with strategies to improve brain health, address dementia and better meet the needs of caregivers.

The Association provided assistance to 175 state, local and tribal public health agencies, distributing more than $1.7 million into communities to support public health action to address dementia risk reduction, early detection and diagnosis, and caregiver support. This included establishing the fourth cohort of HBI Road Map Strategists for local public health departments; launching the HBI Road Map Champions program for tribal public health organizations; hosting the BOLD Public Health Center of Excellence on Dementia Risk Reduction Regional Learning Collaboratives, which trained nearly 60 local public health officials on how to mobilize a variety of stakeholders in their communities to address dementia risk factors; and holding the first-ever HBI Summit for Public Health Action with 26 state health departments and three local health departments participating. The BOLD Public Health Center of Excellence also released "Addressing Social Determinants of Health and Dementia Risk: A Toolkit for Public Health Agencies," which provided a framework for how public health agencies can address social determinants of health related to dementia risk in their communities.

The Association deepened its commitment to enhancing dementia care by leveraging strategic, cross-functional collaborations under the Project ECHO umbrella — an innovative virtual telementoring model that facilitated the delivery of a diverse and impactful portfolio of initiatives across the care continuum. This includes surpassing 1,200 trained health care professionals in the Alzheimer's and Dementia Care ECHO program for primary care practices, improving access to care for more than 680,000 individuals since 2018, and CMP-funded partnerships extended the Association's ECHO reach into nursing homes.

In its pilot phase, the Alzheimer's and Dementia Care ECHO Program for Public Health Professionals, in collaboration with the BOLD Public Health Center of Excellence on Dementia Risk Reduction, reached over 150 participants across more than 60 local health departments in three states. This newest offering increased knowledge on dementia risk factors and integrated messaging into chronic disease prevention efforts. In its inaugural year, the Alzheimer's Association ECHO Superhub trained nine partner organizations and supported seven in launching independent dementia-focused programs, expanding global reach through technical assistance, mentorship and sharing Association resources.

The Dementia Care Navigation Roundtable featured nearly 40 participating organizations and 70 individual participants, including health care providers, payers, researchers and other stakeholders committed to advancing the delivery of high-quality, person-centered dementia care navigation. The roundtable promotes shared definitions, standards and best practices; identifies challenges and opportunities for ongoing research and innovation; and ensures all voices are heard and represented in developing guidelines for care navigation.

The Alzheimer's Association Innovation Roundtable brings together innovators, champions, experts and thought leaders across the health care sector to look for ways to reduce risk, improve early detection and increase access to evidence-based, person-centered care for those facing Alzheimer's and all other dementia. The roundtable also developed a publication, From Principles to Practice: A Roadmap for Ethically Implementing AI in Dementia Care.

The Alzheimer's Association National Early-Stage Advisory Group (ESAG) is a group of individuals living with Alzheimer's or another dementia who serve as powerful advocates and educators, ensuring that the perspectives of those living with dementia are represented in the Association's programs, resources and priorities. Among other activities, advisors provided valuable feedback on initiatives such as the My ALZ Journey app, the Blood Biomarkers Clinical Guideline and Newly Diagnosed Microlearnings; participated in advisory panels and committees, including LEADS and the American Academy of Neurology; and shared their experiences widely through blogs and social media. 

The Association released a Holiday Gift Guide, offering gift ideas aimed at keeping those living with dementia engaged and involved in everyday tasks. The guide included ideas for the nearly 12 million family members and friends serving as unpaid caregivers for these individuals.